- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Amazon (Arlington, VA)
- …these new capabilities. The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems, working with customers, and who has ... who are incredibly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and… more
- Mobile Communications America (Richmond, VA)
- …advisor for wireless communications, data, and security, is seeking an experienced ** Customer ** **Operations Manager ** to support our fast-growing **Voice** ... required. + Telecommunications or related industry background, preferred. + Technical or software skills in Ormandy and Tableau preferred....individual must be willing to travel as needed to support the company initiatives, customer needs, and… more
- Masego (Springfield, VA)
- …your hard work. Description We are looking for a Level-4 TS/SCI-cleared IPMS Lead Support to join our team. This role will ensure the In-Place Monitoring System ... established threat threshold within timeframes established by the NGA TSCM Program Manager . Resolved signals are to be detailed in monthly and quarterly reporting.… more
- Nelnet (Richmond, VA)
- …participate in the evaluation of new product client requests + Work closely with technical support to understand the breadth and limitations of the client ... our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the...existing clients. + Work closely across FACTS Operations and Technical teams to resolve client related problems and issues.… more
- Serco (Norfolk, VA)
- …and program support staff across multiple global locations. The FST Manager position would be responsible for technical and maintenance management and ... maintenance from a technical standpoint. + In support of the Program Manager , be primarily...and problem solving, the ability collaboratively works with the customer to find effective and efficient solutions. + Enjoy… more
- Coinbase (Richmond, VA)
- …of the associated expectations * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer ... * This is inclusive of Coinbase's entire suite of support -related products: * Help Center * Chatbot * In-product...prediction: Detecting and resolving a potential issue for a customer before it becomes a real issue * AI-driven… more
- ServiceNow, Inc. (Vienna, VA)
- …potential impact on the function or industry. + 3+ years of experience providing customer professional services or related business support . + **TS or SCI ... to do in this role:** The role of the Customer Success Advocate is to act as an advocate...certifications a plus. + Comfortable with learning and explaining technical products or services. + Ability to manage multiple… more
- Leidos (Reston, VA)
- …**The National Security Sector within Leidos is searching for a Sr Capture Support Manager to focus securing existing and winning new business opportunities ... requirements include performing tasks related to the Leidos Win Plan; preparing support artifacts, and writing management and technical responses. In addition,… more
- Lockheed Martin (Manassas, VA)
- …Global Sustainment \(GS\) Project Engineer Staff will be the GS Logistics Project Manager \(LPM\) responsible for the on\-time delivery of all logistics products for ... will also contribute significantly to the development of Interactive Electronic Technical Manuals \(IETMs\) and Training materials while working closely with the… more