- Amazon (Seattle, WA)
- …to automate detection and investigation of customer defects. - Expand customer feedback coverage, including multi modal support and self-service on boarding. ... Manager (SDM), you will: - Serve as a technical owner for VoC products and lead a team...technical decisions to establish a solid platform for customer experience optimization. This involves engineering solutions for global… more
- Amazon (Seattle, WA)
- Description We are searching for a talented Principal Product Manager - Technical (PM-T) to join our team, building the technical capabilities to measure ... products by building a multi-agent framework to emulate end customer experience. In this role, you will be a...work will be able to dive deep into the technical design of this product and partner closely with… more
- Amazon (Seattle, WA)
- … Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the future of Artificial Intelligence ... to scale and automate the process of evaluating those customer experiences - Write business and technical ...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Seattle, WA)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining and ... AWS teams and partners to effectively deliver and measure customer success. This role requires deep technical ...Design monitoring mechanisms leveraging AWS operational tools * Develop support models aligned with AWS processes * Build strong… more
- SpaceX (Redmond, WA)
- Sr. Manager , Starlink Customer Success Redmond, WA Apply...role will lead our efforts to launch and scale customer support as we enter new markets and ... ultimate goal of enabling human life on Mars. SR. MANAGER , STARLINK CUSTOMER SUCCESS Starlink is the...no detail too small. RESPONSIBILITIES: + Design and execute customer support strategies that ensure compliance with… more
- Miovision (WA)
- …for both Miovision and the customers you support + Ability to learn technical concepts around our product and our customer 's requirements, aligning the two + ... States. Position Summary Miovision is looking for an experienced Customer Success Manager (CSM) to join our...needs with every interaction. Our CSMs empower our entire support organization to proactively manage post-sales customer … more
- Amazon (Seattle, WA)
- …of their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS ... like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function that owns our customers… more
- Amazon (Seattle, WA)
- …and most complex customer service operations in the world. As a Sr. Product Manager -Tech in the Shipping & Delivery Support (SDS) Tech team, you will own the ... to serve our delivery drivers from Amazon's Flex mobile app and our customer service associates (CSAs), working backwards from their most important scenarios to… more
- NASCO (Olympia, WA)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... 's success requirements. The CSM is responsible for resolving customer 's complex technical issues, working with NASCO...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
- Amazon (Seattle, WA)
- …Program Manager to coordinate CET global programs and communicate technical knowledge to ensure successful rollouts. A successful candidate is an effective ... for opportunities, and has experience managing complex business and technical challenges. You are customer -obsessed and not...program results to improve and scale readiness and the customer experience with support for new services… more
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