- Amazon (Bellevue, WA)
- …believe that world class support is critical to customer success. AWS Support provides 24/7/365 technical support to a wide range of external ... Description At Amazon Web Services (AWS), customer obsession is in our DNA. Now, with...Intelligence(AI)? AWS Support is seeking an experienced technical manager to lead our Tooling &… more
- Broadcom (Bellevue, WA)
- …quarterly trainings. Within the first 6-9 months, you will be comfortable being the customer 's technical liaison inside the support organization. You will ... the Global VCF Support organization, a VCF Support Account Manager (VCF SAM) is responsible...months, you will have a good understanding of your customer 's product usage, business use cases, and technical… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager , you ... that guides your partners to identify potential business, operational, and technical changes or investment areas that significantly impact business performance. You… more
- Amazon (Seattle, WA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Seattle, WA)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic Qualifications - ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by...speak different languages. Key job responsibilities - Provide overall technical vision and strategic direction for the CET team's… more
- Amazon (Seattle, WA)
- Description The Amazon Customer Experience Metrics (CXM) team's mission is to build a company-wide view of customer experience across all Amazon customer ... data-driven decision making. CXM is searching for a Program Manager with a strong delivery record and proven project...processes as well as build new scalable solutions that support CXM's mission. Success in this role requires strong… more
- REI (Seattle, WA)
- …seamless experience for members and customers across all channels and touchpoints of the customer journey. This Senior Manager will develop a team that works ... **Overview** The Senior Manager , CX Strategy contributes to REI's success by...support of the holistic REI Co-op Membership and Customer strategy. They also model and act in accordance… more
- Amazon (Seattle, WA)
- …and capability to prepare documentation for senior executives. Experience managing customer facing technical products and guiding cross-functional teams through ... and make confident purchases. We aim to empower every customer to quickly find exactly what they need, while...customers discover the right products. As the Principal Product Manager -Tech for SCX, you will focus on delivering excellent… more
- Amazon (Seattle, WA)
- …problem solving, and working in a tight schedule environment - Experience supporting Technical Support operations, or in-field support team. Preferred ... Description Amazon's Customer Service organization is seeking an experienced Senior...Manager to join the Device, Digital & Alexa Support (D2AS) Team. The successful candidate will be a… more
- Amazon (Seattle, WA)
- …customer to grow by providing tailored service, unmatched technology, and unwavering support . We dive deep to understand each customer 's unique challenges, ... adopted cloud. Join us and help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along… more
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