- LSI, Inc. (Jacksonville, FL)
- …Work : We know the value of our work and are proud of what we produce. Customer Focus : Customers are both internal and external, and we strive to give both our best ... is the key to building strong teams and working together to solve problems. One Voice : Every Employee-Owner is expected to speak up if they have an idea for… more
- Northrop Grumman (Melbourne, FL)
- …will have a strong background in VoIP technologies, Cisco Unified Communications Manager , and related voice technologies. Key Responsibilities: + Design and ... voice communications. Additional duties: + Plan, manage and implement complex voice designs in support of customer requirements. + Develop technical… more
- Coinbase (Tallahassee, FL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights… more
- Hilton (Tallahassee, FL)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command… more
- Percepta (Melbourne, FL)
- …every stage of the automotive and mobility customer journey. As a ** Customer Service Case Manager ** working **on-site** in **Melbourne, Florida** , you'll ... and celebrates your contributions. **What You'll Be Doing** The ** Customer Service Case Manager ** will work with...and field service engineers) + Return all email and voice mail messages promptly, and follow up with customers… more
- C&S Wholesale Grocers, Inc. (Miami, FL)
- …works to help feed local families, neighbors, and communities. As a Sr. Manager , Customer Experience, you will work collaboratively with customers to enhance ... practices, and drives improvements across the organization through the voice of the customer to strengthen retention...the organization through the voice of the customer to strengthen retention and satisfaction. **Job Description** +… more
- Nestle (Palm Beach Gardens, FL)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... and marketing as well as other cross functional partners by providing voice of customer . This person also needs to be effective in influencing marketing and… more
- Concentrix (Tallahassee, FL)
- …leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice , chat, and messaging channels. This ... infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer -facing dashboards + **Channel Gateway Team** : Voice processing,… more
- PVH Corp. (Orlando, FL)
- …the Store Manager to make decisions that support brand standards, customer service expectations, and connect the store's goals to the larger business objectives. ... Assists with business analysis and planning; conveys opportunities and customer feedback to the Store Manager . People...workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering… more
- Zoom (Tallahassee, FL)
- …What you can expect Zoom is seeking a highly experienced and empathetic Senior Product Manager to join our team. In this role, you will play a crucial part in ... identifying customer and end-user pain points. You will be developing...Contact Center, and Zoom Meetings with the global telecom voice and messaging providers. Responsibilities + Having a deep… more
