- Liberty Utilities (Harrisburg, IL)
- …improvements based on data insights. + Support the Manager of Data Analytics and Manager Voice of Customer with process design and workshops to jointly ... Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US,… more
- Leidos (Scott Air Force Base, IL)
- …meet requirement. + Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, ... **Description** Our customer , the Defense Information Systems Agency (DISA), provides,...II (GSMO-II) contract has an opening for an **Enterprise Voice Engineer in Scott AFB, IL.** The Enterprise … more
- Northrop Grumman (Rolling Meadows, IL)
- …will have a strong background in VoIP technologies, Cisco Unified Communications Manager , and related voice technologies. Key Responsibilities: + Design and ... voice communications. Additional duties: + Plan, manage and implement complex voice designs in support of customer requirements. + Develop technical… more
- Coinbase (Springfield, IL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights… more
- CADDi (Chicago, IL)
- About the Role CADDi is transforming how manufacturers work. As a Customer Success Manager , you will own the end-to-end journey for our customers, from ... initiatives Influence Product and the Future of CADDi + Capture the voice of the customer (VOCs) to shape our roadmap + Collaborate with Product and Engineering… more
- Hilton (Springfield, IL)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command… more
- Allegion (IL)
- …which recognizes the most engaged workplace cultures in the world._ **Enterprise Customer Success Manager (Remote, Chicago or East Coast Preferred)** Waitwhile ... many more. We are now looking for an Enterprise Customer Success Manager to join our mission...Sales team to ensure seamless transitions and an exceptional customer experience. + Be the voice of… more
- The Cary Company (Addison, IL)
- Customer Service Manager Location: Addison, IL (On-site) Compensation: $70,000-$80,000 annually + incentives & benefits (Compensation varies based on experience ... The Cary Company is seeking a dynamic and hands-on Customer Service Manager to lead our high-performing...fulfillment Be a Cross-Functional Connector + Act as the voice of the customer in cross-departmental initiatives… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients...at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and… more
- Paychex (Chicago, IL)
- …your potential. Overview The ideal candidate will be detail-oriented and results-driven Senior Customer Marketing Manager to manage and execute customer ... ideal candidate will work closely with various Business Units, Customer Experience teams and Client Sales teams to ensure...employees. We want you to be you and your voice to be heard. + We value our communities:… more