- Liberty Utilities (Newburgh, NY)
- …improvements based on data insights. + Support the Manager of Data Analytics and Manager Voice of Customer with process design and workshops to jointly ... Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US,… more
- BMO Financial Group (New York, NY)
- Trader Voice Support team member duties: + Support 300 traders/turrets on local trade floor and assist TVS Team enterprise wide + Perform morning checks and monitor ... Desire to learn new concepts and technologies, contribute innovation + Support future voice technologies BMO might use like Zoom, Teams voice Monitors, restores… more
- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights… more
- Justworks (New York, NY)
- Customer Success Manager New York, New York...their teams. Customer Success Managers are the customer 's voice here at Justworks. They are also ... opportunities, and partner with others to effect change! As a Customer Success Manager , you will develop strong relationships with your customers and ensure… more
- eightfold.ai (New York, NY)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible for our ... adoption and usage while achieving their goals. The Senior Customer Success Manager - Public Sector will...externally, across the globe. You will also be the voice of our customers back to Eightfold. Responsibilities: +… more
- Centrotherm (Waterford, NY)
- Customer Service Manager Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188) * Sales Job Type Full-time Description The ... Customer Service Manager leads the end-to-end ...and escalation; ensure consistent, branded communication. + Focus on voice -of- customer (VOC) by capturing feedback, analyze themes,… more
- LinkedIn (New York, NY)
- …on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to ... customer insights to drive change in product and act as voice of customer to LinkedIn Product teams . + Expedite technical and purchase-related escalations.… more
- M&T Bank (Williamsville, NY)
- …and state agencies. Your mission: safeguard quality, mitigate risk, and champion the voice of the customer . This role goes beyond traditional quality control. ... the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As...compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our… more
- Amazon (New York, NY)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide AWS customers… more
- Nestle (Holbrook, NY)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... and marketing as well as other cross functional partners by providing voice of customer . This person also needs to be effective in influencing marketing and… more