- Citizens (New York, NY)
- …+ Keep the customer at the center of everything we do-serve as the voice of the customer and strive to optimize the client experience across channels and ... of marketing experience + Strategic Marketing Expertise + Financial Acumen + Customer -Centric Approach + Digital and Content Marketing + Analytical and Performance… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class ... support across multiple customer segments. The Global Compliance Operations Team is responsible...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... crimes compliance programs that it owns, which include the Customer Risk Rating (CRR), Money Laundering Risk Assessment, GFCC...as well as 2nd line oversight of Know Your Customer Refresh (KYC-R), and implementing processes to execute centralized… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... program (FRP) or managing critical processes like settlement tools and strategy, customer crisis recovery (CCR). You will also be responsible for ensuring on-going… more
- DXC Technology (Albany, NY)
- …Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** Remote with travel to ... and Sales teams + Responsible for acting as the Voice of the Client within CES + Responsible for...education and experience + 5-7 years of experience in Customer Success, Account Management, or a technical customer… more
- Celonis (New York, NY)
- …to manage their tasks with low friction, as well as facilitating and aggregating business, customer , and market data & insights. We are looking for an expert in the ... the most fundamental processes (eg processes for roadmapping, product discovery, early customer adoption, customer co-innovation etc.). Visa sponsorship is not… more
- Coinbase (Albany, NY)
- …insights. Success in this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking for: * *Experienced ... *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... lines. + Review and approval of marketing campaign strategies and customer -facing materials (eg, marketing collateral) to effectively mitigate compliance risks and… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... marketing collateral, offers, benefits, and rewards development and fulfillment, customer communications for commercial products, features and processes, as well… more
- PVH Corp. (New York, NY)
- …through from conception to execution. This position requires a data-driven, customer -centric approach to fuel loyalty success metrics: member acquisition and ... of pre-launch planning and coordination + Ensure a seamless customer experience across all touchpoints + Develop and foster...workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering… more