- Port Authority of New York and New Jersey (New York, NY)
- …the social listening platformsBrandWatchand Hootsuite: capture, process, analyze and disseminate customer feedback.Champion the Voice of the Customer .Provide ... **Description** ABOUT THE ROLE The Analytics and Insights Manager champions the use of data and insights...real-time alerts of trending topics and issues about customer service/facility issues at times ofdisruption. + Using Adobe's… more
- TD Bank (New York, NY)
- …enterprise as appropriate. **We are seeking a dynamic and forward-thinking Senior Manager to lead the strategic development and initiative planning for the ... risk initiatives that require a compliance **lens, ensur** ing the voice of the program is represented in enterprise-wide transformations. **Operational Leadership**… more
- Allegion (NY)
- …as part of the technical team on sprint planning and prioritization. + Incorporate voice of customer (VoC) into product vision and feature development. + Develop ... which recognizes the most engaged workplace cultures in the world._ **Product Manager -US Remote** At Allegion, we recognize that great talent and breakthrough ideas… more
- Coinbase (Albany, NY)
- …Additional Institutional Products include Custody, Commerce, and Exchange. Whether the customer needs are trading, financing, staking, governance, custody or API ... integrations, Coinbase Institutional has them covered. We're looking for an Engineering Manager to balance the role of an individual contributor while also anchoring… more
- Coinbase (Albany, NY)
- …Attendance is expected and fully supported. Coinbase is seeking an experienced Engineering Manager to join our Trading team to build and scale the core systems ... lead the iterative design and implementation process. * Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... define the future of American Express. Here, your voice and ideas matter, your work makes an impact,...of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... define the future of American Express. Here, your voice and ideas matter, your work makes an impact,...of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and… more
- GoTo (Albany, NY)
- …sales in an AI-powered world. **Your Day to Day** **As a Sr. Regional Partner Sales Manager , you would be working on:** + Build a plan to recruit new MSP partners by ... our Ideal Partner Profile; collaborate with Marketing and the Partner Development Manager to keep partners engaged through close. + Develop, nurture, and maintain… more
- S&P Global (New York, NY)
- …You will have the opportunity to influence product and commercial strategy providing the voice of the customer based on your knowledge of customers and ... Level (for internal use):** 13 **About the** **Role:** Credit Services Sales Manager , Corporates, Americas **The Team:** This is an exciting opportunity to join… more
- American Express Global Business Travel (Albany, NY)
- …colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Vendor Service Delivery Manager is accountable for ... driving outstanding performance across 3-5 outsourced customer service centers, with a sharp focus on delivering...centers, with a sharp focus on delivering a 5-star customer experience. This role leads vendor governance, performance improvement,… more