- Liberty Utilities (Newburgh, NY)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Albany, NY)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- JPMorgan Chase (New York, NY)
- …high-quality products that transform the way we do business within Markets. As a Product Manager - Sales Applied AI & Insights Executive Director - in Digital ... innovation while upholding the firm's core principles of security, customer control, convenience, and privacy. **Job Description** Are you...such as GenAI to create unique products and actionable insights . You will serve as the voice … more
- Nestle (Holbrook, NY)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... as well as other cross functional partners by providing voice of customer . This person also needs...customer teams. + Communicates & coordinates key strategies, insights , and initiatives between field and internal teams as… more
- Coinbase (Albany, NY)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- CVS Health (New York, NY)
- …effective signage, digital tools, and other resources. You will collaborate closely with the Insights team to uncover customer insights related to evolving ... on customer and field interactions. + Initiate customer insights and research initiatives, implementing data-driven...implement experience strategies among cross-functional teams, serving as the voice of the customer and patient while… more
- Oracle (Albany, NY)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Zearn (New York, NY)
- …we are looking for you. Learn more about us at https://about.zearn.org/. The Manager of PD Content Development brings Zearn's professional learning strategy to life ... of the classroom. Working across PD Delivery, Product, and Partnerships, the Manager of PD Content Development keeps Zearn's professional learning both grounded in… more
- American Express (New York, NY)
- … Customer Success and Product to develop compelling data-driven insights that unlock growth opportunities for merchants, optimize campaign performance, and ... as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact,...Offers' overall growth strategy. + Deliver post-campaign analysis and insights that quantify lift, incrementality and customer … more