- Mass Markets (FL)
- …resolve customer issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems ... solving and effective call handling + Follow the processes of the Client program and perform all tasks in a courteous and professional manner + Utilize knowledge base and training to accurately answer customer questions + Create and maintain customer CRM… more
- City of Jacksonville (Jacksonville, FL)
- …the organization(s) where you gained this experience. 06 Do you have experience at the managerial or supervisory level? + Yes + No 07 Do you have ADA experience? If ... yes, indicate the number of years and explain practice. 08 Do you have Civil Rights litigation experience? If yes, indicate the number of years and explain practice in Civil Rights litigation. 09 Do you have commercial, construction or eminent domain… more