- Citigroup (Jacksonville, FL)
- …needs of the wealth client as well as a detailed understanding of contact center management and technology enablement. Leads teams, processes and projects ... other KPIs. **Responsibilities:** + Set the strategic leadership and management of the contact center service units within functional alignment. + Work with… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... **Position Overview:** The Senior Director , MSAT Biologics provides strategic and technical leadership...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Evolent (Tallahassee, FL)
- …the mission. Stay for the culture. **Who You'll Be Working With:** The Director , Performance Suite Analytics, utilizes and develops analytic tools to solve complex ... data reports/dashboards using a variety of performance metrics + Managing , mentoring, and coaching analysts with tasks noted above...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Capgemini (Orlando, FL)
- …and written communication skills + Minimum of 5 - 7 years experience with contact center projects + Skilled in making presentations, reports and documents as ... **Job description** **:** + Managing the whole engagement with customer involving Capgemini...assistance or accommodation, please reach out to your recruiting contact . Click the following link for more information on… more
- Elevance Health (Tampa, FL)
- ** Director II Medical Cost Intelligence AI & Engineering (Dir II Engineering)** Location: This role requires associates to be in-office **3** **days per week** , ... if candidate resides within a commutable distance from an office._ The ** Director II Medical Cost Intelligence AI & Engineering** is responsible for strategic… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... **Position Summary** The Director , Early Commercial Planning is responsible for supporting...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Kyndryl (Tallahassee, FL)
- …clientele, focusing on enhancing client HR, IT service management, collaboration, contact center , and employee experience functions across the enterprise. ... transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center , Employee Experience, and related DWS offerings.… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... a BPO environment. + Proven experience in leading and managing teams in a dynamic, high-performance setting. + Strong...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Western Digital (Tallahassee, FL)
- …data storage. **Job Description** **Job Summary:** Western Digital is looking for an experienced Director of Benefits to be a key member of the Total Rewards team, ... to ensure efficient operations while keeping the employees' experience front and center . + Develop, maintain, and scale US and international health and welfare… more
- Lumen (Tallahassee, FL)
- …primary objective of this Leadership position is to guide a team of specialized sellers for Contact Center Intelligence (CCI) and Contact Center as a ... in consultative leadership and training selling techniques. + Proven record in managing strategic partnerships and delivering revenue goals. + Evidence of producing… more