- Healthfirst (MA)
- …Qualifications:** + High School diploma or GED equivalent + Experience in a customer service environment + Experience working in a fast-paced environment that ... members to assist with benefit questions/issues, schedule appointments, assessment inquiries, service issues and grievances + Handle and accurately document calls to… more
- CVS Health (Boston, MA)
- …of business objectives and to achieve customer satisfaction. Develops and executes customer service strategy. + Meets with customers frequently via phone and ... + 2+ years of insurance industry, account management or customer service experience. + An active resident...Bilingual in any of the following; French, German, Portuguese, Mandarin . + Experience working with complex accounts. **Education** +… more
- Boston Public Schools (Boston, MA)
- …on district policy and state/federal laws governing hiring practices Communication and Customer Service + Provide department candidates and staff excellent ... customer service by answering HR-related queries with correct information, or...Second Language Proficiency in (Spanish, Arabic, Haitian Kreyol, Chinese ( Mandarin ), Vietnamese, Cape Verdean Creole, Portuguese or Somali) +… more
- Tufts Medicine (Boston, MA)
- …and staff; Acknowledging cultural differences that exist among staff and patients; Identifying customer service needs on the unit; Presenting self in a ... of their roles, knowledge and capabilities 17. Influences others to achieve Service Excellence by: Establishing a climate for optimal patient care, mutually… more