- Gilead Sciences, Inc. (Foster City, CA)
- …critical role in use case analysis, functional design specification, processing mapping , testing, and validation of business technology solutions. Candidates are ... skills to conduct use case analysis, functional design specification, and process mapping , ensuring that the technology solutions deployed meet the intricate needs… more
- Palo Alto Networks (Santa Clara, CA)
- …drive customer self-service, and improve case deflection rates. + Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer ... (VoC) data to perform customer journey mapping . Manage the feedback loop with engineering to inform design and prioritize permanent root cause fixes. +… more
- University of Southern California (Los Angeles, CA)
- …hearing aid repair.* Knowledge of cochlear implants and skill with implant mapping and troubleshooting equipment across devices. Cochlear implant mapping and ... patient counseling.* Experience and skill in performing diagnostic services related to balance pathology; videonystagmography (VNG) including saccade, gaze, positional tracking, optokinetic and caloric tests.* Interoperative monitoring and interpretation.*… more
- Abbott (Alameda, CA)
- …products. + Provide strategic insights through business capability modeling and process mapping to inform investment decisions and drive business outcomes across the ... + Familiarity with tools and methodologies such as customer journey mapping , value stream modeling, and capability-based planning. + Understand conceptual systems… more
- Gilead Sciences, Inc. (Foster City, CA)
- …enterprise-wide CX transformation, including Voice of Customer (VoC) programs, journey mapping , and CX measurement frameworks. + Collaborate with Brand, Digital ... Acumen:** Familiarity with CX metrics (CES, CSAT, NPS) and processes (journey mapping , VoC programs). + **Digital & Health Tech Background:** Proven experience in… more
- Stanford University (Stanford, CA)
- …Labs have developed new experimental approaches and computational methods that could enable mapping this regulatory wiring at massive scale (see Fulco et al. Nature ... the impact of genomic variation on function by combining single-cell mapping , genomic perturbations, and predictive models (IGVF Consortium, Nature 2024). This… more
- Banc of California (Santa Ana, CA)
- …information for the Risk Appetite and Business Continuity programs. + Conduct process mapping training and build process mapping in Visio with business lines ... to proactively analyze various data sources to form an independent assessment of operational risk in the relevant business function within the scope of challenge responsibility. + Facilitate Risk Control Self-Assessment (RCSA) as the second line of defense to… more
- Abbott (Los Angeles, CA)
- …provide expert consulting, teaching, and support for electrophysiologists on the EnSite Mapping System and its appropriate application in the clinical setting. The ... in healthcare, life sciences, or technology-based products, specific to 3D Cardiac Mapping . + Experience working with complex product portfolios in the medical… more
- Deloitte (San Francisco, CA)
- …requirements and other business requirements. + Conduct business process mapping and requirements gathering sessions with clients to determine configuration ... Business Requirements and Technical Scoping Documents resulting from the above noted mapping sessions to provide proposed solutions for the requirements for client… more
- Intuit (San Diego, CA)
- …product usage and drive customer success. + Leverage segmentation, journey mapping , and AI/ML-driven interventions to deliver scalable, personalized experiences. + ... to drive decisions. + Expertise in understanding customer needs, creating personas, mapping journeys, and defining "as is" and "to be" processes. + Strategic… more