- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Amazon (Austin, TX)
- …of our designs and the continuous innovation of our rapidly expanding data center footprint. Engineers at Amazon: Work to design resilient, cost effective mechanical ... understanding of the critical equipment needs for a data center , and understand the constructability of varying designs. As...in the mechanical space. You will participate in the research and development of new technologies and designs applicable… more
- Citigroup (Irving, TX)
- …Market Analysis & Research : Partner with CX to conduct thorough market research , analyze customer data (CX, digital performance, etc.), and monitor ... industry, particularly the mass and emerging affluent segments. + Experience with market research methodologies and data analysis techniques. + Proven ability… more
- Zoom (Austin, TX)
- …reports. We're looking for a dynamic professional with deep expertise in the Contact Center (CCaaS) and Phone (UCaaS/VoIP) markets. The role will primarily ... focus on Contact Center solutions (70%), with additional responsibilities...and Sales. + Previous experience in intelligence, strategy, or market research is advantageous. Experience with Zoom's… more
- Pacific Northwest National Laboratory (Austin, TX)
- …to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our ... we work and innovate by reimagining the digital workplace. We empower research and streamline operations-making both faster, smarter, and more efficient-so our… more
- Amazon (Austin, TX)
- …please apply! About the team This role sits on a team within CET focused on Contact Center Management Systems. We are responsible for every customer contact , ... the customers to the quickest resolution, as well as maintaining the overall CS contact center configurations. We ensure quick issue resolution on the first … more
- Quality Technology Services, LLC (Irving, TX)
- …we do great things. **Who You Are** You have keen skills in data center real estate, relationships within the datacenter real estate brokerage community and related ... + Use a thorough understanding of North American data center markets to help drive the business's potential business...with internal and third parties to analyze information and research financing and operating issues relevant to each transaction.… more
- Mass Markets (Killeen, TX)
- …inside sales, back-office, chat, or administrative roles + Experience in a contact center or government-related work COMPENSATION DETAILS WANT AN EMPLOYER ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …This is an entry-level position that offers on-the-job paid training. While prior contact center experience is not required, experience in customer service and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Amazon (Austin, TX)
- …and drive the user experience from a global perspective, participate in research studies, and deliver simple, elegant, and highly functional designs incorporating ... experience bar to improve the lives of our fulfillment center team members and ultimately deliver smiles to Amazon...LLM interaction flows and conversational UIs - Execute user research focused on interaction patterns to inform and validate… more