• Entry-Level Contact Center Agent (Full-Time)

    Mass Markets (Las Cruces, NM)
    …first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (07/23/25)
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  • 4X10 Telephone Sales Agent (4-Days, 40hrs./wk)

    Mass Markets (Las Cruces, NM)
    …services + Upsell and cross-sell to existing customers to maximize value + Research and resolve customer issues using internal systems and team collaboration + ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (07/19/25)
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  • 4X10 Customer Service Agent (4-Days, 40hrs./wk)

    Mass Markets (Las Cruces, NM)
    …issues and guide users through processes + Use internal systems to research and resolve service requests + Document customer interactions and claims accurately ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (07/18/25)
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  • Las Cruces Telesales Representative (Full-Time)

    Mass Markets (Las Cruces, NM)
    …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (07/16/25)
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  • Customer Service Representative (Nights)

    Mass Markets (Las Cruces, NM)
    …Troubleshoot and resolve customer issues, focusing on first-call resolution + Research and retrieve information using internal systems; collaborate with other teams ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (07/15/25)
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  • Customer Service Openings - Hiring Immediately

    Mass Markets (Las Cruces, NM)
    …manner. + Resolve customer issues efficiently, aiming for first-call resolution. + Research and coordinate with other departments to resolve complex inquiries. + ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (07/15/25)
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  • Outbound Sales Representative (Days)

    Mass Markets (Las Cruces, NM)
    …+ Use internal systems to manage accounts and process orders accurately + Research and resolve customer issues, coordinating with other departments as needed + ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (07/03/25)
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  • Call Center Sales Representative I (Entry-Level)

    Mass Markets (Las Cruces, NM)
    …sales + Build rapport, listen actively, and address customer needs effectively + Research account details and collaborate with internal teams to resolve issues + ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (07/03/25)
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  • Contact Center Representative I (Entry-Level)

    Mass Markets (Las Cruces, NM)
    …manner + Resolve customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (06/26/25)
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  • Call Center Representative (Blended)

    Mass Markets (Las Cruces, NM)
    …courtesy + Resolve customer issues efficiently, aiming for first-call resolution + Research and retrieve information across systems to support customer needs + ... the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing , MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney… more
    Mass Markets (06/26/25)
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