- Mass Markets (Killeen, TX)
- …procedures, scripts, and compliance requirements + Use available resources and training materials to answer customer questions + Escalate complex issues to the ... regularly required to operate a computer and other office equipment , including a phone, copier, and printer. The employee...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- …soft skills, product/process, and systems training. + Design and update training materials , manuals, and e-learning content. + Conduct training needs assessments and ... regularly required to operate a computer and other office equipment , including a phone, copier, and printer. The employee...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- …and existing agents across multiple client accounts. + Develop training materials , manuals, and e-learning content tailored to client-specific processes. + Conduct ... regularly required to operate a computer and other office equipment , including a phone, copier, and printer. The employee...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more