- Waystar (Austin, TX)
- …interactions. + Improve current documentation, knowledge base articles, FAQ's and training materials for the internal support team. + Follow support processes and ... procedures and understanding of what resources are available for self-service. + Escalate complex and high priority issues to Senior support staff and cross-functional teams as necessary to determine resolutions. + Drive a successful product experience by… more
- Highmark Health (Austin, TX)
- …with the Sales training team, ensures that the development of all training materials , programs and solutions have been researched and reviewed for optimized impact ... on sales strategy objectives. The incumbent identifies any product and service barriers (both internally and externally) and communicates those to direct management and relevant matrix partner departments - all with the goal of improving consumer and partner… more
- Sam Houston State University (Huntsville, TX)
- …production databases and systems. Assists with the development of technical training materials and may assist in the technical training of others. Performs other ... Two years' experience in related field or two years of higher education and four years of experience in related field required. History of professional growth as evidenced by the acquisition of professional development and certification. Certification examples… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …content and employees are provided with the correct policies, procedures, and/or reference materials . + Identifies trends in service and provides that data to the ... training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality… more
- Zurich NA (Austin, TX)
- …target resolution times. + Actively participates in end user and Help Desk analyst training by providing materials , conducting training, or attending training in ... the role of subject matter expert. + Develops and implements continuous service improvement initiatives, provides service desk performance reporting and analysis and acts as deputy for service desk manager. + Business Travel, as required + Extended Hours… more
- Oracle (Austin, TX)
- …sales. This role requires deep collaboration across Product Management, Campaigns, Sales, Analyst Relations, and Field Marketing to ensure Oracle's story is clear, ... positioning across all touchpoints-including Oracle.com, field marketing, sales assets, and analyst reports. **2. Go-to-Market Strategy & Launch Execution** + Define… more
- Marathon Petroleum Corporation (Texas City, TX)
- …work in either a Commercial Sourcing Advisor, Supply Chain Associate, or Business Analyst capacity. In all roles, you will develop an awareness of MPC's commitment ... regarding MPC's policies and procedures related to procurement, contracts, and materials management + Develop an understanding of MPC's category management, contract… more
- Xcel Energy (Lubbock, TX)
- …what you're looking for. **This position may be filled at either the Pricing Analyst or Sr. Pricing Analyst level, depending on the successful candidate's ... financial systems. + Works in conjunction with Capital Project Analyst , Capital Asset Accounting, Tax, Regulatory finance and other...any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying… more
- Applied Materials (Austin, TX)
- **Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the ... IoT. If you want to push the boundaries of materials science and engineering to create next generation technology,...ASC 740, with the assistance of a senior tax analyst and guidance from the Tax Director + Identify… more
- KBR (Houston, TX)
- …& Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation. ... changes as needed. + Plan and estimate labor and materials for future projects. Order materials and...digging and space permits, and, as needed, Job hazardous Analyst (JHA) forms. + Work and coordinate with plumbing… more
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