- Houston Methodist (Pearland, TX)
- …part of normal job responsibilities and serves as the liaison between management , staff and physicians for routine matters, resolving questions and issues. The ... and level. The Lead Phlebotomist position also functions at a Phlebotomist II level, performing phlebotomy and other specialized specimen collection procedures for… more
- Highmark Health (Austin, TX)
- …coding, billing and documentation related to DRGs, APCs, CPTs and HCPCS Level II code and modifier assignments, ICD diagnosis and procedure coding, DRG/APC structure ... AHN entities. Reviews, develops and delivers training programs and educational materials to address deficiencies identified in the audits compliant with regulatory… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... ensuring first-call resolution. + Escalate complex inquiries to appropriate teams or management when necessary. + Maintain detailed and accurate CRM records of… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... all times + Use internal knowledge bases and training materials to answer questions accurately + Maintain detailed and...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (San Antonio, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... and protect customer data. + Stay current with training materials , system updates, and product knowledge. + Meet performance...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech -enabled business services companies in the USA, with a strong call center footprint and operations that ... program updates by attending training sessions and reviewing new materials + Meet all attendance and scheduling requirements CANDIDATE...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (TX)
- …will be responsible for conducting training sessions, designing educational materials , monitoring performance, and implementing process improvements. This position ... understand the company's products, services, and procedures. + Create educational materials such as digital presentations, manuals, and instructional videos. +… more
- Mass Markets (Killeen, TX)
- …and existing agents across multiple client accounts. + Develop training materials , manuals, and e-learning content tailored to client-specific processes. + Conduct ... Fluent in English and Spanish. + Experience with Learning Management Systems (LMS) and virtual training tools. + Proficiency...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- …procedures, scripts, and compliance requirements + Use available resources and training materials to answer customer questions + Escalate complex issues to the ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...is the holding company for a diverse lineup of tech -enabled business services operating companies. MCI organically grows, acquires,… more
- Mass Markets (Killeen, TX)
- …soft skills, product/process, and systems training. + Design and update training materials , manuals, and e-learning content. + Conduct training needs assessments and ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...is the holding company for a diverse lineup of tech -enabled business services operating companies. MCI organically grows, acquires,… more
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