• Bilingual Toll Customer Service Agent

    Mass Markets (Tampa, FL)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (08/27/25)
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  • Bilingual Inbound Toll Collections Agent…

    Mass Markets (Tampa, FL)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (08/27/25)
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  • CCO Service Agent (Mandarin/Cantonese)

    Healthfirst (FL)
    …not limited to KPIs, CMS/NYSOH requirements (including CMS STARS programs) and call center operations in general. + Experience navigating multiple technologies ... grammatically correct emails, communications, and presentations. + Basic understanding of call center metrics including Average Handle Time (AHT), Quality,… more
    Healthfirst (09/16/25)
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  • Customer Service - Remote agent

    Disabled Veteran Solutions (Orlando, FL)
    …supporting meaningful, government-based programs. You don't need a fancy title or years of call center experience - you just need heart, professionalism, and a ... rewarded for being a rockstar! | Full Time | Medical , Dental, Vision, Life Insurance, Competitive Salary, Paid Time...needed - because great service doesn't end with one call . What You'll Need + A quiet place to… more
    Disabled Veteran Solutions (10/23/25)
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  • Experienced Call Center Quality…

    Mass Markets (Macdill AFB, FL)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across… more
    Mass Markets (09/03/25)
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  • Call Center Trainer

    Teleperformance USA (Tallahassee, FL)
    …**and assigned by supervisor or manager** **Qualifications** + **Minimum 1 year call center supervisory or training experience in high paced customer ... + **Paid Training** + **Competitive Wages** + **Full Benefits ( Medical , Dental, Vision, 401k and more)** + **Paid Time...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
    Teleperformance USA (10/28/25)
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  • Call Center Operations Supervisor

    Teleperformance USA (FL)
    …with TP include:** + **Paid Training** + **Competitive Wages** + **Full Benefits ( Medical , Dental, Vision, 401k and more)** + **Paid Time Off** + **Employee wellness ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...**Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all… more
    Teleperformance USA (09/25/25)
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  • Contact Center Quality Analyst 1

    University of Miami (Medley, FL)
    …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. The ... Call Center Quality Analyst 1 is responsible...medical care. + Scheduling & Registration QA: Monitors agent calls for quality assurance, including telephone etiquette, registration… more
    University of Miami (09/19/25)
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  • Patient Logistics Center Lead Dispatcher

    HCA Healthcare (Jacksonville, FL)
    …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... highly preferred ED and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred + EMS or Dispatch… more
    HCA Healthcare (10/04/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Tallahassee, FL)
    …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
    Kyndryl (10/30/25)
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