• Call Center Director

    Mass Markets (Wichita, KS)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
    Mass Markets (08/08/25)
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  • Experienced Call Center Quality…

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across… more
    Mass Markets (09/03/25)
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  • Call Center Trainer

    Teleperformance USA (KS)
    …**and assigned by supervisor or manager** **Qualifications** + **Minimum 1 year call center supervisory or training experience in high paced customer ... + **Paid Training** + **Competitive Wages** + **Full Benefits ( Medical , Dental, Vision, 401k and more)** + **Paid Time...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
    Teleperformance USA (10/28/25)
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  • Call Center Operations Supervisor

    Teleperformance USA (KS)
    …with TP include:** + **Paid Training** + **Competitive Wages** + **Full Benefits ( Medical , Dental, Vision, 401k and more)** + **Paid Time Off** + **Employee wellness ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...**Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all… more
    Teleperformance USA (09/25/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality,...+ Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement… more
    Mass Markets (09/03/25)
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  • Rep. II, Connect Order Placement Phone and Fax

    Cardinal Health (Topeka, KS)
    …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
    Cardinal Health (10/06/25)
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  • Representative II, Customer Care Order Placement

    Cardinal Health (Topeka, KS)
    …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
    Cardinal Health (10/21/25)
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  • Bilingual Spanish Recruiter

    Mass Markets (KS)
    …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track...cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of… more
    Mass Markets (08/08/25)
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  • Credentialed Tax Professional

    Mass Markets (Wichita, KS)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/08/25)
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  • Tax Customer Service Representative II…

    Mass Markets (Wichita, KS)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/01/25)
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