- Rapid Response (Syracuse, NY)
- …Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid ... Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences,...intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service… more
- Community Medical and Dental Care Inc (Monsey, NY)
- Community Medical and Dental Care, a busy medical center in Rockland County, NY, is seeking an experienced Medical Receptionist for Sundays and the ... name, date of birth, address, phone number and insurance carrier. + Call patients to confirm appointments or reschedule cancelled appointments. REQUIREMENTS: +… more
- Suburban Propane (Syracuse, NY)
- …Uses this information to drive continually improving results of individuals, team and center . + Evaluates and scores call quality performance based on ... Business or related field preferred + Minimum 3 years customer contact center experience + Minimum 2...oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call Recording/Monitoring… more
- Tompkins Community Bank (Batavia, NY)
- …to promote first contact resolution. + Identify process or procedure gaps and work with Customer Care Center management to ensure tools are available to help ... Customer Care Center team assist customers +...team members to achieve individual and team targets and call handling quotas. + Promotes and cross-sells bank products… more
- Dal-Tile Corporation (Bethpage, NY)
- …issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, order ... promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee...Diploma or GED equivalency required. + 3+ years of call center or customer service… more
- TEKsystems (Vestal, NY)
- …by customers. -Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service. -Engages with customers ... our mission, and/or abide by our core values. Skills Customer Service, Call Center , escalation...for this temporary role may include the following: * Medical , dental & vision * Critical Illness, Accident, and… more
- National Safety Council (Syracuse, NY)
- …Looking for Someone with: + High school diploma and at least 2 years of relevant customer service or call center experience. + Strong customer service ... and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission...standards, and satisfying all program regulatory requirements. + Use call flows, reference materials, and program training to identify… more
- Kelly Services (Rochester, NY)
- **Kelly(R) is looking for a Customer Service Representative to work at a top insurance client. You must live in New York and a service area of our client - ... 5pm **Summary:** Under the direction of the Supervisor of Customer Service, the Customer Service Representative resolves...plans. + Meets established statistical performance measures, such as call length and daily call volume. +… more
- Cognizant (Albany, NY)
- …Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... uses modern technologies to support a wide variety of industries. The ** Customer Service Representative** contributes to Cognizant's Contact Center for… more
- Brighton Health Plan Solutions, LLC (Westbury, NY)
- …Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with medical specialties, complaints and ... About The Role The Customer Service Representative assists members, physicians, hospitals, and...appeals and call center responsibilities. Previous experience in a physician's office, group… more