- TEKsystems (East Greenbush, NY)
- …upward career mobility. Qualifications - 2-3 years of RECENT call center experience - Independent, positive, confident, and customer -oriented - Time ... policy/procedures - Serves as point of contact, receives/resolves complex customer services in an accurate or timely manner -...for this temporary role may include the following: * Medical , dental & vision * Critical Illness, Accident, and… more
- Robert Half Finance & Accounting (New Rochelle, NY)
- …make a meaningful impact. Requirements + At least 1-2 years of experience in customer support, call center , or administrative roles, preferably in fast-paced ... platforms to support operations effectively. + Proven ability to analyze customer concerns and develop actionable solutions while maintaining detailed documentation.… more
- MTA (New York, NY)
- …Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees. R esponsibilities : ... + Work with internal Metro-North departments and external parties (eg, MTAPD, customer service, fire brigade, IT etc.) to resolve trouble reports + Travel… more
- Catholic Health Services (Smithtown, NY)
- …Smithtown. The campus is comprised of a 240-bed nursing and rehabilitation care center ; 296-bed not-for-profit community hospital and a 60,000 square foot medical ... A receptionist's duties encompass greeting visitors, answering phones, managing call transfers, handling mail, and providing administrative support, while essential… more
- Bank of America (Utica, NY)
- …client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring ... analysis + Reads frequent updates and learning materials, often while on the call , and implements into conversations with speed and accuracy + Complies with industry… more
- Otis Elevator Company (Albany, NY)
- …existing customers + Serve as primary contact for timely resolution of customer needs surrounding inquiries + Develop build-on repair and modernization sales through ... sale of technical products requiring consultation + You have a strong customer and service orientation, including excellent interpersonal skills + You are… more
- CDPHP (Latham, NY)
- …in this process, support of the Plan's care management teams and/or the pharmacy customer care center as pharmacy benefit references. They will also assist in ... I is primarily responsible for the operational review of pharmacy medical exception/prior authorization requests, the communication to members and providers on… more
- WMCHealth (Ardsley, NY)
- … service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. Associate ... in accordance with policy and provider request. + Accept deliveries of medical /office supplies and mail. + Perform general office duties, such as document… more
- Vivint (Rochester, NY)
- …+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet ... are adding to our Field Service Technician team** and looking for motivated, customer -focused, coachable individuals who have a knack for technology and sales. **Why… more
- University of Rochester (Rochester, NY)
- …a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls in ... clinical employees at various levels including pharmacists, pharmacy technicians, medical /clinical staff, and central prior authorization staff. External interactions… more