- WM (Albany, NY)
- …as appropriate. Manage the WM Cares phone queues and phone performance to maintain proper call center metrics determined for the proper call handling of ... and work in the US. **A. Required Qualifications** + Associate's Degree in Customer Service, Call Center or similar area of study + High School Diploma or GED… more
- Suburban Propane (Syracuse, NY)
- …Uses this information to drive continually improving results of individuals, team and center . + Evaluates and scores call quality performance based on ... Demonstrates effective oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call Recording/Monitoring Suburban Propane… more
- WM (Albany, NY)
- …enforcing company policies, mentoring team leads, developing training programs, managing call center schedules, and resolving escalated inquiries. The role ... and process improvements, and implements strategies to improve performance. + Monitors call center schedules, training time and performance forecasts to ensure… more
- Transdev (Hillburn, NY)
- …request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part ... Sick Leave Law) + Other standard benefits: 401(k) retirement plan, medical , dental and vision, life insurance, short-term disability, voluntary long-term disability.… more
- Live Nation (Brooklyn, NY)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more
- Saratoga Hospital (Saratoga Springs, NY)
- …Telephone Triage Registered Nurse will work within the Patient Engagement Center to assist the Pre-Service Specialists and Referral-Authorization Specialists with ... professional and tactful manner. They will work collaboratively with Patient Engagement Center staff and Practice Nursing Leadership to ensure patient requests and… more
- YMCA of Central New York (Baldwinsville, NY)
- …for creating a safe and enjoyable exercise experience in the Health & Wellness Center of the YMCA of Greater Syracuse. To achieve this environment, the Personal ... values and regulations in and out of the Wellness Center . + Will design safe and effective training programs...functions while on duty ie any type of phone call to include texting, writing, reading, exercising, talking to… more
- Olympus Corporation of the Americas (New York, NY)
- … Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill ... region's numeric objectives. + Manage and positively influence each sales representative 's daily activities, monthly sales forecasts, and business plan updates… more
- DeCrescente Distributing Company (Mechanicville, NY)
- …and vision) after 30 days 401(k) with Generous Company Match FREE Onsite Wellness Center for Medical Care and Physical Therapy FREE Onsite Fitness Center ... may lead to a future role as a sales representative . Trainees provide service to customer accounts, including merchandising...on a daily basis using the 10 Step Sales Call Processes in each account + Adherence to designated… more
- Transdev (Bronx, NY)
- …and 4 floating + Other standard benefits: 401(k) retirement plan, medical , dental and vision, life insurance, short-term disability, voluntary long-term disability. ... repair appointments. + Maintains vehicle information files + Takes road call information, communicates with Lead Technician, Operations Manager, or General Manager… more