• Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... provide assistance, services, resources, referrals, and consultation on various Non- Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues… more
    ASM Research, An Accenture Federal Services Company (06/11/25)
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  • Contact Center Triage Consultant - Junior

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …assistance, services, resources, referrals, and consultation on various Non- Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues ... + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants...services, which can include but are not limited to, non- medical counseling, health and wellness, and other specialty and… more
    ASM Research, An Accenture Federal Services Company (08/14/25)
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  • Customer Service Agent

    Allied Universal (Richardson, TX)
    …assistance programs, company discounts, perks, and more. Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center ... We offer comprehensive benefits for most full-time positions, including medical , dental, and vision coverage, life insurance, a retirement... (SAC) in Richardson, TX. The Call Center Representative handles a high volume of… more
    Allied Universal (07/25/25)
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  • Medical Director, Global Medical

    Otsuka America Pharmaceutical Inc. (Austin, TX)
    …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and… more
    Otsuka America Pharmaceutical Inc. (07/16/25)
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  • Customer Experience Manager

    Shell (Houston, TX)
    …use, and access their customer journey. These product interactions are supported by a call center and an invisible back-end infrastructure that allow for an ... internal product workstreams and will manage the on-site customer experience and call center workstreams. Accountabilities: + Provide insights, analytics, and… more
    Shell (08/20/25)
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  • Customer Service Manager I

    WM (Austin, TX)
    …(WFM) team's reporting, analytics, and operational execution in support of a high-performing call center . This role plays a key part in driving continual ... to customer service staff. Champion customer-centric culture inside and outside the call center cultivating an environment of trust, teamwork, and ownership.… more
    WM (08/20/25)
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  • Customer Experience Associate III

    Conduent (San Antonio, TX)
    …As a **Customer Service Representative III** , you will assist the EPS Call Center with all aspects of the customer service functions, including receiving ... call backs + Assists with agent chat assistance + Assists with the call center floor to assist representatives with questions or difficult telephone calls. +… more
    Conduent (07/30/25)
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  • Customer Service Agent (Hiring Immediately)

    Mass Markets (Dallas, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly… more
    Mass Markets (07/16/25)
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  • Bank Customer Care Agent

    Mass Markets (Killeen, TX)
    …least 18 years old + High School Diploma or equivalent required + Minimum 3 years of call center experience + At least 1 year in a customer service role + ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (07/02/25)
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  • Help Desk Rep II

    NCR Atleos (Frisco, TX)
    …completed, the regular 1:00 PM - 10:00 PM schedule will begin._ **Support Center Representative ** Cardtronics makes ATM cash access convenient where people shop, ... High School diploma or equivalent required. + 1 year prior customer service/ call center work experience required; preferably in a technical environment.… more
    NCR Atleos (07/23/25)
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