• Contact Center Representative II (Experienced)

    Mass Markets (Killeen, TX)
    …other departments as needed + Accurately document customer interactions and process claims + Conduct needs-based conversations to identify the best solutions for ... time management and punctuality + Strong problem-solving, troubleshooting, and follow -up skills + Conflict resolution and negotiation abilities + Customer-focused… more
    Mass Markets (09/25/25)
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  • Call Center Representative (Flexible Schedule)

    Mass Markets (Killeen, TX)
    …systems to support customer needs + Accurately document interactions and process claims in internal systems + Engage customers in solution-focused conversations to ... strong time management skills + Ability to troubleshoot, resolve issues, and follow up with customers + Strong problem-solving and conflict resolution abilities +… more
    Mass Markets (09/25/25)
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  • Call Center Agent

    Mass Markets (Killeen, TX)
    …to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best ... and punctuality + The ability to evaluate, troubleshoot, and follow up on customer issues + An aptitude for...cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of… more
    Mass Markets (09/22/25)
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  • Bilingual Customer Service Representative

    Mass Markets (Killeen, TX)
    …with internal departments to resolve inquiries + Accurately document customer interactions and claims in CRM systems + Use internal knowledge bases and training to ... answer questions confidently + Follow all required scripts, policies, and confidentiality protocols +...cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of… more
    Mass Markets (09/12/25)
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  • Call Center Agent (Hiring Immediately)

    Mass Markets (Killeen, TX)
    …to resolve issues when needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best ... and punctuality + The ability to evaluate, troubleshoot, and follow -up on customer issues + An aptitude for conflict...cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of… more
    Mass Markets (08/23/25)
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  • Remote Bilingual Call Center Representative…

    Mass Markets (San Antonio, TX)
    …needs and provide accurate solutions. + Use internal systems to manage accounts, process claims , and update records. + Follow scripts and procedures to ensure ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
    Mass Markets (08/15/25)
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  • 4X10 Customer Service Representative | Full-Time…

    Mass Markets (Killeen, TX)
    …using internal systems and team collaboration + Document customer interactions and claims accurately + Follow scripts, policies, and compliance procedures + ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
    Mass Markets (07/18/25)
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  • Customer Service Openings - Hiring Immediately

    Mass Markets (Killeen, TX)
    …other departments to resolve complex inquiries. + Accurately document customer interactions and claims . + Use our knowledge base and training to answer questions and ... follow procedures. + Protect customer privacy and handle sensitive...cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of… more
    Mass Markets (07/15/25)
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  • Customer Service Representative (Nights)

    Mass Markets (Killeen, TX)
    …collaborate with other teams as needed + Accuratelydocument and process customer claims and interactions + Follow scripts, policies, and procedures while ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
    Mass Markets (07/15/25)
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  • Inbound Customer Care Agent

    Mass Markets (Killeen, TX)
    …collaborate with other departments as needed + Accurately document customer interactions and claims + Use training and knowledge base tools to answer questions while ... and punctual with a strong work ethic + Strong problem-solving and follow -up skills + Conflict resolution and negotiation abilities + Customer-focused: empathetic,… more
    Mass Markets (07/15/25)
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