- Mass Markets (Wichita, KS)
- …tools and cross-functional collaboration + Document all customer interactions and claims accurately + Follow client-specific scripts, policies, and compliance ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (Wichita, KS)
- …collaborate with other teams as needed + Accurately document and process customer claims and interactions + Follow scripts, policies, and procedures while using ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (Wichita, KS)
- …systems to support customer needs + Accurately document interactions and process claims in internal systems + Engage customers in solution-focused conversations to ... strong time management skills + Ability to troubleshoot, resolve issues, and follow up with customers + Strong problem-solving and conflict resolution abilities +… more
- Mass Markets (Wichita, KS)
- …to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best ... and punctuality + The ability to evaluate, troubleshoot, and follow up on customer issues + An aptitude for...cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of… more
- Mass Markets (KS)
- …+ Ensure first call resolution through problems solving and effective call handling + Follow the processes of the Client program and perform all tasks in a courteous ... call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries + Comply with… more
- Mass Markets (Wichita, KS)
- …missing information and coordinate with other departments as needed. + Follow client-specific processes, scripts, and compliance guidelines. + Use technology ... a strong work ethic. + Ability to troubleshoot, resolve conflicts, and follow up on customer issues. + Customer-first mindset: empathetic, patient, and responsive.… more
- Mass Markets (KS)
- …gateways, and HD video. + The ability to evaluate, troubleshoot, and follow -up on customer issues + Excellent organizational, written, and oral communication skills ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (KS)
- …maintain regular attendance and punctuality + The ability to evaluate, troubleshoot, and follow up on customer issues + An aptitude for conflict resolution, problem ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (Wichita, KS)
- …issues to the appropriate department or supervisor as needed. + Provide follow -up communication to ensure customer satisfaction. + Stay informed about company ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (Wichita, KS)
- …+ Accurately document customer interactions and manage account details + Follow scripts, policies, and compliance procedures + Handle sensitive information with ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more