- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative , you will handle blended inbound phone interactions with ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...and conscientious) + Ability to multi-task, stay focused, and self -manage + Strong team orientation and customer focus +… more
- Mass Markets (Las Cruces, NM)
- …trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer ... other departments as needed + Accurately document customer interactions and process claims + Conduct needs-based conversations to identify the best solutions for… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. The call center representative position is a full-time contact center position that combines both inbound ... pre-employment test. POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE AND WHAT DO THEY DO? In this role,...and conscientious) + Ability to multi-task, stay focused, and self -manage + Strong team orientation and customer focus +… more
- Mass Markets (Las Cruces, NM)
- …our team and grow your career. We are now hiring a Tech Support Representative to handle inbound phone support. You will troubleshoot account issues while improving ... a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary… more
- Mass Markets (Las Cruces, NM)
- …to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures ... responsive, patient, and conscientious) + Ability to multi-task, stay focused, and self -manage + Strong team orientation and customer focus + The ability to… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service and sales ... to resolve issues when needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW TELESALES REPRESENTATIVE (FULL-TIME) We are looking for telesales representatives to support outbound sales programs for commercial clients. In ... to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and ... to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures… more
- Mass Markets (Las Cruces, NM)
- …across systems to support customer needs. + Accurately document interactions and process claims . + Guide customers through options to find the best solutions. + ... + Skilled in troubleshooting and follow-up + Able to multitask and self -manage effectively + Excellent interpersonal skills Preferre (Not Required) + 1+ year… more
- Mass Markets (Las Cruces, NM)
- …to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best ... responsive, patient, and conscientious) + Ability to multi-task, stay focused, and self -manage + Strong team orientation and customer focus + The ability to… more