- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer service ... to resolve issues when needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and ... to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TELESALES REPRESENTATIVE (PART-TIME) We are looking for telesales representatives to support outbound sales programs for commercial clients. In ... to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures… more
- Mass Markets (Killeen, TX)
- …departments as needed + Accurately document customer interactions and process claims + Follow all client-specific procedures, scripts, and compliance requirements + ... A customer-first mindset: empathetic, patient, and solution-oriented + Ability to multitask, self -manage, and thrive in a fast-paced environment + Team player with a… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer ... other departments as needed + Accurately document customer interactions and process claims + Conduct needs-based conversations to identify the best solutions for… more
- CVS Health (Austin, TX)
- …from completion of Benefits and Eligibility for an additional 12 weeks for claims training **Permanent Schedule** M-F 8:10am-4:40pm The role of the Customer Service ... Representative is to be a customer-focused by putting people..., eg additional plan details, benefit plan details, provider self -service tools, etc. + Maintain department established performance metrics… more
- Kelsey-Seybold Clinic (Pearland, TX)
- …to health plan operations including benefit interpretation for providers, claims resolution, referral inquiries, general plan benefits, Kelsey-Seybold Clinic ... eligibility. Managed Care Representatives handle member and provider calls for self -funded, fully insured and Medicare Commercial plans. **Job Title: Managed Care… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. The call center representative position is a full-time contact center position that combines both inbound ... pre-employment test. POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE AND WHAT DO THEY DO? In this role,...and conscientious) + Ability to multi-task, stay focused, and self -manage + Strong team orientation and customer focus +… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW FINANCIAL SERVICES REPRESENTATIVE (FULL-TIME) We are hiring customer service representative to support inbound and outbound customer service ... responsive, patient, and conscientious) + Ability to multi-task, stay focused, and self -manage + Strong team orientation and customer focus + The ability to… more
- Mass Markets (Killeen, TX)
- …+ Comply with requirements surrounding confidential information and personal information + Self -starter who stays up to date on ad hoc training activities + ... responsive, patient, and conscientious) + Ability to multi-task, stay focused, and self -manage utilizing multiple tools to address the customer's questions + Strong… more
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