- Mass Markets (Killeen, TX)
- …center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical , dental, and vision benefits, paid vacation and holidays, and ... develop supervisors on customer service best practices and performance management + Monitor and improve call center metrics, productivity, and service quality +… more
- Mass Markets (TX)
- …initiatives with broader business goals. + Performance Management Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes. ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (Killeen, TX)
- …Coach and develop team members on service standards and best practices. + Monitor performance metrics and drive continuous improvement in productivity and quality. + ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (Killeen, TX)
- …Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs, performance metrics, and productivity standards. + Foster ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (TX)
- …to enhance client satisfaction and operational efficiency. + Establish and monitor key performance indicators (KPIs) to track and improve service delivery. ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Army National Guard Units (San Antonio, TX)
- …wing aircraft to perform airlift support for DOD personnel, emergency medical evacuations, aerial fire suppression support, paradrops, rescue, and Defense Support ... Supervisor or Commander concerning all areas of safety to implement and monitor the safety program by conducting scheduled and unscheduled surveys, monitoring the… more
- Mass Markets (Killeen, TX)
- …customers to establish realistic and effective repayment plans or settlements. + Follow-Up: Monitor and follow up on missed payments and broken promises to pay. + ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (Killeen, TX)
- …of contact center agents to meet performance targets and client SLAs. + Monitor real-time operations, manage schedules, and ensure adherence to workforce plans. + ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more
- Mass Markets (Killeen, TX)
- …client accounts. + Conduct regular business reviews and performance presentations. + Monitor service delivery and ensure adherence to SLAs and KPIs. + Collaborate ... sometimes even cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of employment, and all… more