- Mass Markets (Killeen, TX)
- …customer experiences via phone, email, and chat + Resolve product and service -related questions with empathy and accuracy + Troubleshoot basic technical issues using ... tools and resources + Maintain detailed records of customer interactions and service outcomes + Collaborate across departments to ensure timely issue resolution +… more
- Mass Markets (TX)
- …ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss ... areas for operational improvements and implement changes to enhance efficiency and service quality. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR… more
- HCA Healthcare (Kingwood, TX)
- …and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for ... and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. +...or by example **What qualifications you will need:** + Medical Lab Scientist, or Histotechnologist As a **full- service… more
- Compass Group, North America (Waco, TX)
- TouchPoint **TouchPoint, Support Services ,** provides customer focused support services . As specialists, we perform services including healthcare ... housekeeping, management in laundry processing, patient transportation, and food service . TouchPoint is a compilation of the most committed and talented individuals… more
- Mass Markets (El Paso, TX)
- …build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service . To be considered ... with strong interpersonal skills. Preferred: + 1+ year of experience in customer service , technical support, inside sales, chat, or administrative roles in a contact… more
- Mass Markets (TX)
- …advice comply with insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer ... and current information to customers. + Promote various insurance products and services to meet sales targets and business objectives. + Resolve any concerns… more
- Mass Markets (Killeen, TX)
- …leading commercial clients. In this role, you'll deliver tailored product and service solutions that enhance customer satisfaction and fuel client success. Whether ... and enthusiasm + Understand customer needs and recommend appropriate products or services + Upsell and cross-sell to existing customers to maximize value +… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary responsibility while you learn the latest ... week to resolve support issues, sometimes selling new products and services , and ensure best-in-class customer experience. Key Responsibilities: + Understand… more
- Mass Markets (Killeen, TX)
- …+ Use training and resources to answer questions and sell relevant products/ services + Listen actively to understand customer needs and resolve issues effectively ... and punctuality + Skilled in troubleshooting, conflict resolution, and customer service + Empathetic, responsive, and solution-oriented + Ability to multitask, stay… more
- Mass Markets (Killeen, TX)
- …While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in a contact ... be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and audio tools… more