- Broadview FCU (Albany, NY)
- …Cross-trained to understand and support digital operations as needed for seamless member support . Minimum Job Qualifications: + 5+ years of contact center ... ensuring the voice team consistently meets performance targets and delivers an exceptional member experience. Reporting to the VP of the Member Service Center,… more
- Broadview FCU (Albany, NY)
- …VTM leads a 24/7 digital service team responsible for delivering high-touch, high-tech member support through chat, virtual teller machines (VTMs), and web-based ... this role is essential in shaping a scalable, seamless digital member experience. Essential Job Functions/Responsibilities: + Lead and coach Digital Supervisors… more
- BJs Wholesale Club (Monroe, NY)
- …relationships that support a collaborative and respectful team environment. Team Member Engagement: + Teach, coach, & lead: Support team development through ... execution to ensure premium shopping experience. + Resolve concerns: Support team in resolving Member issues and...+ Resolve concerns: Support team in resolving Member issues and delivering satisfaction. Consistently Run Great Clubs… more
- Oracle (Albany, NY)
- **Job Description** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while ... as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible… more
- LiveRamp (New York, NY)
- …San Francisco, New York City, Seattle or Little Rock._** **You will:** + Become a member of our Dedicated Support Engineer team, and work to solve technical ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- Pfizer (New York, NY)
- …& Development (R&D) Support and Services Lead for Clinical and Research is a member of the R&D Support & Services organization. In R&D Support and ... providing the talent for project execution excellence and application support -bringing medicines to patients. The R&D Support ...application support -bringing medicines to patients. The R&D Support and Services Lead play a critical role in… more
- Oracle (Albany, NY)
- **Job Description** As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base ... regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for...customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our… more
- Heritage Financial Credit Union (Newburgh, NY)
- …19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, ... systems and teams behind the scenes operate seamlessly to support both branch and digital banking. This is an...little about us: Heritage Financial Credit Union is a member -owned financial institution that is committed to helping our… more
- Molina Healthcare (Albany, NY)
- …with member , caregiver, physician and/or other appropriate healthcare professionals and member support network to address member needs and goals. ... Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts....to educate, support and motivate change during member contacts. * Assesses for barriers to care, provides… more
- BJs Wholesale Club (Saratoga, NY)
- …relationships that support a collaborative and respectful team environment. Team Member Engagement + Teach, coach, & lead: Support team development through ... execution to ensure premium shopping experience. + Resolve concerns: Support team in resolving Member issues and...+ Resolve concerns: Support team in resolving Member issues and delivering satisfaction. Consistently Run Great Clubs… more