- KBR (Houston, TX)
- …in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the ... a focus on creating an effective program environment to support delivery of strategic economic planning, strategy development, feasibility...Excel. + Ability to become an active and functioning member of a team. + Ability to be innovative… more
- Teleperformance USA (Brownsville, TX)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... the delivery of value added operations management services in support of approximately 500 - 1000 call center agents,...and IT staff** + **Participate as a value adding member of the TP USA management team** + **Promote… more
- Insight Global (Irving, TX)
- …WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience. * Establish and operationalize automation ... such as conversational AI, Verint Auto-QA, intelligent routing, RPA bots, and agent assist capabilities. * Develop and maintain the automation value realization… more
- Public Storage (Plano, TX)
- …Work Culture** , and in the **Top 10% for Diversity and Inclusion** . We're a member of the **S&P 500** and **FT Global 500** . Our common and preferred stocks trade ... We are seeking an Agentic AI Conversation Designer & Business Analyst to support our digital transformation initiative across voice and chat channels. This pivotal… more
- Charles Schwab (Austin, TX)
- …directly impact millions of people's retirement security. With executive-level support , substantial budget, and technical freedom, you'll pioneer RAG architecture ... and multi- agent orchestration in a highly regulated, mission-critical environment. This...collaborative, and positive environment values and supports every team member , empowering you to make a real impact. **What… more
- Avanade Inc. (Irving, TX)
- …and data-driven intelligence to drive transformative customer experiences. As a key member of our Contact Center go-to-market (GTM) initiative, you will collaborate ... Teams Voice, Power Platform and Microsoft Copilot creating powerful agent and customer experiences across industries. Key Responsibilities Understand client… more
- Health Care Service Corporation (Houston, TX)
- …sales/renewal objectives. This position is responsible for complex accounts with national member scope. Required Job Qualifications: * Bachelor's degree and 4 years' ... Insurance/Sales or Health Care field. * State General Lines Agent license or obtain General Lines Agent ...committed to offering meaningful benefits to our employees to support their life outside of work. From health and… more
- ServiceNow, Inc. (Addison, TX)
- …+ Lead customer design and requirements workshops around Employee Center, Workspace, Virtual Agent and Mobile. + Work hand-in-hand with customer teams to shape a ... future administrators throughout the engagement + Be a lead member of an overall engagement project team focused on...to UX best practices and the ServiceNow platform. + Support specific sales activities when required + Provide knowledge-sharing,… more
- Humana (Austin, TX)
- …of autonomously managing and decomposing complex goals. We are seeking an expert in agent design, planning, and control to develop and evaluate agents that can set, ... Collaborate on memory, tool-use, and feedback-loop designs enabling multi-step, self-directed agent behavior + Develop evaluation frameworks for alignment with human… more
- Hilton (San Antonio, TX)
- …in a customer service environment with the ability to lead, train, and support teams in a fast\-paced environment where organization, communication, and a personable ... pricing, and policies\. **Team Leadership & Training** + Supervise, coach, and support spa reservation agents in daily tasks and service standards\. + Conduct… more