- UGI Corporation (Rocklin, CA)
- …and team performance to goals, service level agreements and quality metrics , in compliance with client expectations; uses performance management process when ... product, process, and service training. + Tracks and reports metrics , KPIs, and data as required by leadership. +...+ Working knowledge of contact center operations, key performance metrics , and expense management. + Demonstrates a high level… more
- Coinbase (Sacramento, CA)
- …job duties): * Improve customer compliance operations by developing bar raising metrics , self-service tools, and deep analyses that drive actionable insights * ... into key components and recommend practical solutions * Monitor key performance metrics and use data to identify actionable opportunities to increase efficiency and… more
- US Marine Corps (Twentynine Palms, CA)
- …requirements. Develops, implements, and evaluates operational policies, procedures, and metrics to optimize program performance and support organizational goals. ... alignment and organization -level readiness. Reviews reports, audit summaries, performance metrics and other organizational data to create internal action plans to… more
- Intuit (Mountain View, CA)
- …or similar). + Strong understanding of forecasting techniques, resource planning metrics (AHT, occupancy, SLAs), and contact center dynamics. **Preferred:** + ... in **staffing, service levels, utilization** , and other key operational metrics . + Translate forecasted volumes and productivity assumptions into **staffing plans**… more
- BlackRock (San Francisco, CA)
- …+ Promote security awareness and collaboration within BlackRock. + Develop regional metrics and dashboards. + Conduct risk assessments, threat analyses, and security ... leadership. + Manage regional security budgets, vendor contracts, and performance metrics to ensure operational efficiency and financial stewardship. + Support… more
- Coinbase (Sacramento, CA)
- …on risk posture: Support synchronous and asynchronous reporting on findings, metrics , and recommend mitigations to business leadership. This includes ad hoc ... the organization. Maintain team runbooks, team intra-web pages, and risk register metrics dashboards. * Enterprise risk alignment: Work in lockstep with Enterprise… more
- Eaton Corporation (Irvine, CA)
- …right key performance indicators (KPIs). * Analyze financial data and performance metrics related to operations to identify trends, opportunities, and areas for ... operational profitability while maximizing cash * Own the division's input of financial metrics , such as forecasts and profit plan for operational costs and … more
- Towne Park (San Jose, CA)
- …**_Financial and Business Systems Management_** + Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and ... to maximize opportunities + Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover + Manages… more
- The Hershey Company (Nuevo, CA)
- …skills, attention to detail, and a sense of urgency. Key performance metrics include On-Time Delivery, Document Accuracy, and Timely Document Delivery. * Major ... Monitor and report extra charges (D&D). * 3. Process Documentation & Metrics * * Maintain Standard Operating Procedures (SOPs) for international order fulfillment. *… more
- RTX Corporation (El Segundo, CA)
- …the supplier management process including supplier performance, Supply Chain metrics , international issues, Make/Buy Where strategy, strategic agreements, and ... Planning (MRP). + Monitor and proactively act to address performance and financial metrics including those related to cost, schedule, quality and EVM. + Be… more