- Concentrix (Tampa, FL)
- …monitoring. 3. Monitoring & Optimization + Monitor system performance, uptime, and usage metrics to ensure SLA compliance. + Analyze call quality data and user ... experience metrics to identify and resolve issues. + Optimize voice and video performance across networks, ensuring minimal latency and jitter. 4. Troubleshooting &… more
- AdventHealth (Orlando, FL)
- …procedures, and performance and evaluation of related biospecimen quality control metrics . + Assists in clinical tissue acquisition procedures, and processes tissue ... of new analytic techniques, novel molecular assays, and quality control metrics as appropriate for research protocol development. + Participates in appropriate… more
- Coinbase (Tallahassee, FL)
- …improvements, platform enhancements, and large-scale engineering efforts. Ensure appropriate metrics are available to measure program impact. * *Coordinate Delivery ... defining and implementing complex SaaS solutions and / or integrations. * * Metrics & Analysis:*Strong analytical skills to define, track, and measure program KPIs… more
- Philips (Orlando, FL)
- …solutions. Promote compliance, and operational performance, driving accountability using metrics and analytics. Create and encourage initiatives to change when ... data analysis and reporting (required) and have an understanding of healthcare service metrics (preferred). + You have a Bachelor's degree or equivalent years of… more
- AdventHealth (Altamonte Springs, FL)
- …include on-line and or web-based training. Responsible for tracking and trending coding metrics and education. **The value you will bring to the team:** Conduct ... and regularly tracks actual time against estimates. Updates dashboards for tracking metrics and education. Provides the coding manager and director with written… more
- Cayuse Holdings (Tallahassee, FL)
- …in retrospectives and suggest enhancements to testing practices and tools. 13. **Quality Metrics and Reporting:** 14. Track and report on key quality metrics , ... such as defect density, test coverage, and test pass/fail rates. 15. Communicate the overall quality status of the product to stakeholders. 16. **Collaboration:** 17. Work closely with developers, product managers, and other stakeholders to understand the… more
- JPMorgan Chase (Tampa, FL)
- …in product development and optimization by leveraging user research, analyzing metrics , and collaborating across one of the world's most innovative financial ... features that provide value to customers + Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product… more
- Nelnet (Tallahassee, FL)
- …skills for technical and non-technical audiences. + **Analytical:** Ability to define metrics and solve problems related to agent performance and adoption. + ... with AI agents; developing technical standards/governance; technical enablement/guidance; defining/tracking metrics . Our benefits package includes medical, dental, vision, HSA… more
- EverBank (Jacksonville, FL)
- …Workforce Analytics and HRIS drives the use and interpretation of HR metrics , analytics, and dashboards while ensuring appropriate data access considering data ... goals then drives the design and evaluation of HR strategies through analytics, metrics and insights to align with overarching organizational growth. + Ensures that… more
- Teleperformance USA (FL)
- …temporary position that will end December 8th, 2025.** + **Ensures daily performance metrics are being met or exceeded, ie, quality, service level and schedule ... adherence metrics ** + **80% of your day will consist of coaching and educating agents on how to improve their performance** + **Create an environment focusing on… more