- Molina Healthcare (Jacksonville, FL)
- …compliance adherence (in conjunction with functional counterparts) and quality metrics . Accountable for offering innovative guidance and solutions to address ... against service level agreement (SLA) targets, compliance and performance metrics . Essential Job Duties Supports strategy development, vision and direction… more
- USAA (Tampa, FL)
- …owners are supported. Coordinate RCSA and RIAP results (remediation plans, milestones, metrics ) and track closure with clear owner accountability. Support the Issues ... performance, timeliness, accuracy, and member impact. Ensure owners define metrics and thresholds, enabling automated monitoring where possible. Translate insights… more
- UnitedHealth Group (Tampa, FL)
- …Region. The SME will lead key initiatives within the organization related to Quality metrics , workflow improvement, and audits, etc. to meet or exceed metrics , ... cost at the facility while improving SLAs, KPIs (Key Performance Indicators), metrics and the overall client and/or patient experience. Fosters teamwork atmosphere… more
- CACI International (Pensacola, FL)
- …assist in the preparation and presentation of technical briefings and provide metrics analysis to the on-site government chain of command and higher authority ... as appropriate and within capabilities. Track and provide student training metrics , data, and variance analysis. Provide analysis and recommendation regarding… more
- Anywhere Real Estate (Jacksonville, FL)
- …Retention, Growth, and Optimization, each aimed at attaining specific performance metrics and delivering a world-class brand value customer experience. Additionally, ... transfer, M&A, and roll-in events to drive growth. Drive key metrics : Agent recruiting, retention, per-Agent production, adjusted gross commissions, transaction… more
- PwC (Tampa, FL)
- …of success managing consulting engagements pertaining to: Designing operational metrics to support strategic plans, dashboard design and benchmarking/standard ... business intelligence tools to support the reporting and monitoring of performance metrics ; and, Automating performance metrics using technologies such as… more
- Citigroup (Tampa, FL)
- …against improved customer satisfaction scores, key performance and productivity indicators/ metrics Oversee the resolution of client inquires, complaints, and issues ... new business proposal as needed. Establish, provide input, and track operational metrics and service Delivery requirements to achieve business goals. Participate in… more
- Synchrony (Altamonte Springs, FL)
- …tracking industry trends, competitive developments and customer experience metrics . Ensure program profitability and penetration through continued enhancements. ... Monitor & manage key portfolio performance metrics for OPE industry and clients such as sales volume, new accounts, repeat purchase, financing penetration, etc.… more
- WTW (Tampa, FL)
- …checks on printed materials and mailing batches. Track fulfillment metrics and identify opportunities for process optimization. COBRA Administration: Validate ... in Excel and data reconciliation tools Familiarity with SLA/KPI metrics and dashboard reporting Effective communication and problem-solving abilities Ability… more
- Regions Bank (Jacksonville, FL)
- …Employees have the potential to earn commission based on performance against defined metrics and goals.This role is eligible to participate in a formulaic incentive ... have the potential to earn incentives based on performance against defined metrics and goals. Benefits Information Regions offers a benefits package that is… more
