- Paylocity (Rochester, NY)
- …I delivers outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone ... and punctual solution delivery in line with client requirements and internal service metrics . Metrics include availability, outbound adherence, first call & case… more
- Marc Jacobs (New York, NY)
- …monthly performance reports across the e-commerce channel inclusive of site metrics , product and marketing performance, and customer behavior analyses + Translate ... consumer brand or retail environment + Deep familiarity with customer lifecycle metrics (eg, CAC, CLV, AOV, churn rate, engagement rate, open/click/conversion … more
- Touro University (New York, NY)
- …+ Supporting faculty in both synchronous and asynchronous technologies. Assessment and Metrics + Identifying relevant data points and success metrics around ... content engagement and learning that drive future course development. + Applying metrics and methods to evaluate the impact of online programs and courses. +… more
- Western Digital (Albany, NY)
- …compliance to contracting terms and proactively develops and manages contracting metrics + **Cost Optimization:** Drive cost-saving initiatives within the commodity ... of supply. + **Performance Reporting:** Track key supplier and commodity performance metrics , including delivery lead times, quality metrics , and cost savings,… more
- Amazon (New York, NY)
- …need, and managing these initiatives through completion. They will own team metrics , while delivering regular progress reports on to senior leaders, impacting high ... for programs, leveraging data analytics to drive improvements and achieve metrics . * Navigate and resolve ambiguities in business scenarios, applying creative… more
- Amazon (New York, NY)
- …review mechanisms to ensure roadmap and strategy alignments across organizations, define metrics , and use data to manage trade-off decisions. Additionally, you will ... roadmap for implementation. - Build mechanisms to consolidate and inspect inbound metrics ; provide new insights to senior leadership to improve their understanding… more
- B&H Photo (New York, NY)
- …the website . Lead "My Account" optimization efforts to improve retention metrics . Create loyalty program integration and customer engagement tools within account ... meet enterprise security, compliance, and integration requirements . Analyze key metrics for customer service entry points , and costumer life cycle/retention… more
- BlackRock (New York, NY)
- …responsibility will be collaborating with various stakeholders to determine our quality metrics , develop the platform and tools required to measure and monitor them, ... Work with Agile development methodologies. - Monitor, maintain, and enforce quality metrics . - Collaborate with the team to improve documentation and testing… more
- Amazon (New York, NY)
- …strategy and work with their sales ops leader to establish reporting and metrics that maximizes team performance and confidently predicts business outcomes based on ... on establishing the sales process, proposition and associated performance reporting and metrics . As the program evolves, this role will focus on building scalable… more
- Amazon (New York, NY)
- …on projects, status, and work with teams to remove any project blockers. . Develop metrics , goals and KPIs to measure and track business results. . Own reporting of ... key content and marketing metrics to the leadership team and broader organization. Basic...professional non-internship marketing experience - Experience using data and metrics to drive improvements - Experience with Excel or… more