- City of New York (New York, NY)
- …to develop tools and applications that streamline processes, measure performance/ metrics and increase productivity. The Information Technology Department also ... collaborates with other city agencies to implement wireless policy and procedures and develop secure tools/applications for use by multiple agencies. The Problems You'll Solve The Associate IT Support Technician is responsible for providing technical support… more
- Materion (Buffalo, NY)
- …customer satisfaction. You will have the opportunity to: + Aides in developing metrics that track and report status of the overall business Quality System (ie ... Cost of Quality, customer complaints, product non-conformances, etc). + Project leader for Problem Solving Processes (8D, 5 Why, 7D, etc) to resolve Customer complaints, Customer audit findings or Return Material Authorizations in a timely manner that prevents… more
- Lumen (Albany, NY)
- …you will be tasked with establishing both current and future practices, metrics , and methodologies to determine the most suitable solutions. This includes exploring ... and evaluating emerging and established technologies, and consulting on their application to develop innovative solutions that drive our success. Notably, implementing BRIM solutions in Azure, whether in a private or public cloud managed by NS2, is considered… more
- Albany Medical Center (Albany, NY)
- …denial management to maximize reimbursement and compliant charging + Develop quality metrics and audit methodologies to drive accuracy and first-time quality for all ... HCPCS/CPT codes, revenue codes, billable units, multipliers, modifiers, indications, etc. + Develop analytical tools to audit and analyze hospital pharmacy data elements to ensure accurate billing and maximal revenue capture + Perform quality reviews in order… more
- JPMorgan Chase (New York, NY)
- …performance, ensuring profitability and growth. + Analyze product performance metrics and implement strategies for improvement. **Market and Competitive Analysis:** ... + Conduct market research to identify trends, opportunities, and competitive threats. + Develop strategies to differentiate our products in the marketplace. **Required Qualifications, Capabilities and Skills:** + 10 years of experience in product management… more
- Cardinal Health (Albany, NY)
- …inbound calls and make outbound calls as needed. + Track key patient metrics , analyzing data to identify trends and areas for improvement, and generating reports ... for stakeholders. + Anticipate potential problems, refer to policies and past practices for guidance and develop and execute effective solutions. + Provide additional support and handle any escalated patient cases + Complete audits and provide guidance and… more
- Guthrie (Cortland, NY)
- …resolution information in ticketing system. + Accountable for meeting established performance metrics which will be used in performance evaluations. + Coaches and ... mentors others in their work efforts. + Participates in on-call support rotation as specified by management. + Periodically performs quality analysis on work performed by team members. + Willingness to travel between sites in the TGC Pennsylvania/New York… more
- Indium Corporation (Rome, NY)
- …containing operational data and be well-versed in interpreting and presenting key performance metrics based on said data * Uphold and promote the standards of ... Indium's quality management system, including following procedures and work instructions, and recommending improvements * Attend training as needed or assigned REQUIREMENTS: * High school diploma or general education degree (GED) and 3 years related work… more
- Fedcap (New York, NY)
- …management staff, to promote the measurement and delivery of programs' key metrics . + Provide ongoing programmatic and technical assistance to subcontractors and ... staff, including serving as a key point of contact for Single Stop's subcontractors, staff, and other strategic partners and performing site visits to the subcontractor sites, when necessary, to review equipment and program quality. + Provide help-desk support… more
- Celonis (New York, NY)
- …for the team. + **Drive Accountability and Growth** : Monitor performance metrics , provide coaching, and create development plans to enable the Account Executives ... to meet and exceed quotas while growing in their roles. **The qualifications you need:** + **Vertical Expertise** : Familiarity with selling into Financial Services & Insurance verticals relevant to the company's focus, with a deep understanding of industry… more