- Lumen (Albany, NY)
- …the initiative. + **Performance Tracking & Pivoting:** Define **KPIs and success metrics ** for each initiative up front (eg, incremental revenue, adoption rates, ... cost savings, customer satisfaction improvements). Track these metrics closely once the initiative is launched. + **Innovation and Best Practices:** Keep a pulse on… more
- Amazon (Maspeth, NY)
- …recordkeeping and data integrity and provides Operations with accurate reporting and metrics to support business WHS initiatives. - Deliver on-time and quality ... to Operations. Deliver quality projects on time to Operations. - Analyze WHS metrics and review incident weekly and monthly incident trends to discover trends to… more
- Citigroup (New York, NY)
- …and internal stakeholders, highlighting program status, risks, and performance against key metrics . + Liaise with metrics team to articulate clear requirements ... for objective measures necessary to support Data Governance storylines with key stakeholders. **Qualifications:** + 15+ years relevant experience in Banking, Financial Services, with 8-10+ years' managerial experience leading cross-functional teams. + **AML &… more
- Publicis Groupe (New York, NY)
- …Zenith's expertise lies in driving real, tangible business outcomes, not just media metrics , that will have a measurable effect on our clients' business. Every ... and provides thought leadership to clients + Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of… more
- Molina Healthcare (Yonkers, NY)
- …medical staff interaction), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety and medication use ... to projects aimed at improving Star ratings, HEDIS, CAHPS, and other quality metrics . + Assists call center pharmacy technicians with clinical questions and phone… more
- American Express (New York, NY)
- …checklists, dashboards, and performance reports and trends. * Lead Reporting of Key Metrics : Track and report key quality metrics , trends, and emerging risks. ... * Support Strategic Initiatives: Partner with team to develop & execute programs across NAS to support Project Guardian workstreams. Lead the creation of business processes, workflows, and controls to ensure consistency, standardization, and best practices.… more
- Capgemini (New York, NY)
- …in gathering Business requirements and determining the appropriate facts, attributes and metrics from the same and documented them. Extensively worked in creating ... qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics , and business or organizational needs. At Capgemini, it is… more
- Amazon (New York, NY)
- …- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases - Ability to clearly ... years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end… more
- Mindex (Rochester, NY)
- …their territory according to an agreed upon sales strategy, tracks metrics , and prioritizes personal activities and customer/prospect contact towards achieving ... (SMS/SIS), and Special Education (SPED). + Experience working within a structured, metrics -driven, team-based culture. + Strong focus on prospecting and creating new… more
- Northwell Health (Melville, NY)
- …financial targets, and productivity goals are consistently met or exceeded. This includes metrics such as Average Speed of Answer (ASA), Abandonment Rate, First Call ... 3. Data Analysis & Reporting: Conduct in-depth analysis of contact center metrics , reports, and dashboards to identify trends, anomalies, and areas for improvement.… more