- Robert Half Office Team (Yonkers, NY)
- …* Gather data and create reports as requested, providing insights into HR metrics and trends. * Assist in program rollouts and training sessions, including benefits ... open enrollment. * Address routine employee inquiries related to HR policies, benefits, and other general questions, or redirect them appropriately. * Stay updated on labor laws, compliance requirements, company policies, and procedures to ensure adherence. *… more
- Northwell Health (Staten Island, NY)
- …Requires a strong understanding of ambulatory care regulations, quality metrics , and performance improvement methodologies. Ambulatory care experience preferred. Job ... Responsibility **Job Responsibilities - Ambulatory Quality Nurse** * Applies Performance Improvement (PI) methodology to enhance ambulatory care services. * Stays current on quality trends and advancements in ambulatory care. * Prepares and presents PI reports… more
- Humana (Albany, NY)
- …performance planning. + Definition and development of operational KPIs and metrics . + Disaster recovery/business continuity integration. + Continuous knowledge and ... skills improvement + Responsibility of network operations which supports over 1800 applications, 80K users, 300+ locations, multiple datacenters, multi-cloud environments + Monitor and tune network infrastructure to identify and eliminate issues and potential… more
- Microsoft Corporation (New York, NY)
- …that drive Copilot expansion and scale. + Analyze customer success impact metrics , track product enablement, usage, and measure initiative progress. + Translate ... complex Copilot updates into actionable insights for customers and field teams. + Collaborate with Product Marketing Managers (PMMs) to integrate updates into quarterly planning frameworks. + Bridge the gap between Copilot updates and practical implementation… more
- CUNY (New York, NY)
- …strategies into project planning, collecting usage data, feedback, and success metrics post-implementation in partnership with evaluation staff. + Conduct project ... closeouts and retrospectives to capture lessons learned, archive documentation, and recommend improvements to future workflows. + Manage activities such as faculty training, user acceptance testing (UAT), quality assurance reviews, and change management… more
- Citigroup (New York, NY)
- …technologies to improve transparency, accuracy, timeliness, and scale of calculation metrics in corporate & regional Financial Planning & Analysis (FP&A) Reporting ... space. This senior role will have direct impact to ALCO Reporting, Citi's PNL report, GRM report, Regional CFO reports, Risks & Opportunities, Expense Reporting and Headcount Reporting in FP&A space via automation efforts that are critical to realizing fast… more
- Carrington (Albany, NY)
- …to call forecasting and meeting daily business needs. + Understand the dialer metrics , functionality and all departmental processes that aid the reporting team with ... further statistical analysis. + Develop and update all dialer operations documentation, including responsibility for maintaining up-to-date information on standard operating procedures ("SOP"s). + Act as an escalation point for advanced or difficult dialer… more
- American Express (New York, NY)
- …stored, high quality, auditable and well governed. You define customer needs, metrics , controls & monitoring, key risk indicators and key performance indicators that ... are clear and concise to track the success of the features launched, feeding back into the next prioritization cycle. + **Control and Compliance** - ability to apply a keen focus on monitoring and observability, prioritizing preventative controls, and meeting… more
- New York State Civil Service (Albany, NY)
- …technical excellence, and ensuring alignment with organizational goals.. Define standard metrics and update the business leaders along with the extended Operational ... Team. Provide support and direction on organizational change management.. Benchmark best practices by identifying the latest technologies across the industry.. Establish or provide standardized approaches/processes & knowledge centers.. Manage all related… more
- New York State Civil Service (Albany, NY)
- …drive consistency in innovation.* Work with operational teams to develop business metrics that support and enhance New York State's data management and strategic ... initiative alignment.* Provide technical recommendations throughout the solution/data architecture lifecycle. Minimum Qualifications EMPLOYMENT:* Nine (9) years of broad information technology experience, demonstrating a comprehensive understanding of software… more