- Sharecare (Austin, TX)
- …educate caller on program benefits. + Meet or exceed established call center metrics , attendance standards and quality levels. + Use computer tools to accurately ... process and document information. + Develop rapport with callers and appropriately adjust communication style. + Provide accurate information about Sharecare programs and services. + Escalate issues internally and follow up on escalated issues.… more
- Wabtec Corporation (Fort Worth, TX)
- …limited to scenario planning, multi-year forecasting, cost optimization, benchmarking, and metrics + Establish process documentation and drive compliance of ITFM ... guidelines and practices to ensure effective, efficient, high-quality delivery that consistently meets or exceeds the expectations of the business. + Contribute to special projects and evolving priorities as needed. **What about the physical demands of the… more
- Amentum (Fort Worth, TX)
- …maintaining performance standards + Strong analytical capabilities with respect to metrics and process improvement **WORKING AND LIVING CONDITIONS** Depending on ... location and travel, position may be typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of… more
- Forward Air (Euless, TX)
- …addressing their operational needs + Monitor and improve account performance metrics , ensuring service excellence + Develop and implement process improvements to ... enhance efficiency + Collaborate with internal teams to align operations with business objectives + Handle escalations, resolve issues, and maintain high levels of customer satisfaction + Other duties as assigned Qualifications: + Bachelor's degree in Business… more
- Omnicell (Dallas, TX)
- …to develop account-level strategic and tactical plans, successfully executing against measurable metrics . + High level of financial acumen and negotiation skills. + ... Proven success in generating and negotiating hospital contracts. + Demonstrated leadership ability with a focus on influence, impact, and leading without formal lines of authority. **Who You Are** **Minimum Qualifications** + Bachelor's Degree and 3 years of… more
- Parsons Corporation (Austin, TX)
- …+ TxDOT TMC Supervisor or Operator experience + Experience making SLA,s, KPIs, and other metrics in a TMC or similar environment + The ability to address conduct and ... performance issues + Ability to work in a fast paced environment **Security Clearance Requirement:** None This position is part of our Critical Infrastructure team. For more than 80 years, our experts have designed and delivered the critical infrastructure… more
- Quanta Services (Hockley, TX)
- …+ Design and implement standardized procedures across departments. + Monitor performance metrics and adjust strategies to meet operational goals. + Act as a ... central point of contact between departments to ensure alignment and transparency. + Facilitate regular cross-functional meetings and reporting. + Translate operational insights into actionable strategies for senior leadership. + Manage and mentor a diverse… more
- Merck (Austin, TX)
- …(eg, Process & Systems, Business Intelligence, etc.) to gather data for metrics and other required reports. **Required** **Minimum** **Qualifications** **, Skills & ... Experience** + Advanced healthcare/science degree (eg, MD, PA, NP, PharmD, PhD). + Extensive experience (at least 5 years) in the pharmaceutical or biotechnology industry in Medical Affairs or a related function. + Excellent interpersonal, analytical,… more
- Fooda (Houston, TX)
- …$80,000-$100,000 and includes a sales bonus plan that is paid monthly and tied to metrics and results. The base salary is dependent on a number of factors, including ... but not limited to work experience, training, location, and skills. Powered by JazzHR more
- CBRE (Richardson, TX)
- …user research and insights, including user personas, journey maps, product analytics, metrics , and other research activities. + Evaluate the user experience across ... features and products to ensure a consistent, cohesive experience for each user persona. + Design and code (and debug) rapid prototypes of design concepts for early ideation, stakeholder buy-in, and user validation. + Deliver designs that mask complexity with… more