- The Hertz Corporation (Austin, TX)
- …across North America. This includes: + Driving performance across key metrics (SLAs, CSAT, cost-per-contact, etc.) + Managing vendor relationships, workforce ... drive repeat behavior and lifetime value + The ability to balance efficiency metrics (SLA, cost, utilization) with outcome metrics (NPS, retention, revenue… more
- Rehrig Pacific Company (Dallas, TX)
- …quality requirements and verify they are understood and met, improve quality metrics , and reduce process & product variation. Effectively resolve and prevent ... to maintain and strengthen certification status. Manage and continuously improve quality metrics ; reduce process & product variation + Lead plant team to achieve… more
- AbbVie (Austin, TX)
- …utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation. Our ... resources while meeting and exceeding established daily and monthly call volume metrics + Successfully complete product training and meet training expectations to… more
- Allied Universal (Irving, TX)
- …sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, ... policies, and regulatory requirements + Analyze, report and drive operational metrics and KPI's using Allied Universal's Business Intelligence Platform, maximizing… more
- Cardinal Health (Austin, TX)
- …opportunities to improve collaboration. + Track and ensure visibility of historical team metrics and progress of the Iteration and releases. + Assist with internal ... by transparently radiating information, especially relative to historical team metrics , progress towards Iteration and release goals, and team capacity.… more
- R1 RCM (Waco, TX)
- …for reporting and analyzing daily, weekly and monthly reporting and KPI metrics providing subject matter expertise to help solve problems and provide solutions. ... follow up/team processes and procedures. Measure and monitor KPI metrics related to AR performance with an emphasis on...discounts. Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as… more
- Bank OZK (Dallas, TX)
- …for collating, automating, and maintaining all Fraud Analytics & Technology metrics , analytical functions, and initiatives in support of regulatory processes. ... AML, Fraud, KYC, and OFAC principles to enable development of meaningful metrics to support program development and enhancement. + Ability to demonstrate… more
- Amazon (Austin, TX)
- …50% of the time. Key job responsibilities - Own the business UTR input/output metrics and driver experience for your area - Collaborate with stakeholders to build ... of ownership. - Exercise excellent business judgement while deep diving input metrics to proactively identify, action, and advise, to improve delivery partner… more
- Houston Methodist (Houston, TX)
- …patient access, assisting in streamlining support staff workflows, and tracking metrics for their area of responsibility. The Manager Operations position will ... as needed. + Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators. + Provides leadership to achieve a satisfied and… more
- Honeywell (Houston, TX)
- …Join a team of specialists that provide program analysis, process improvement, and metrics for Honeywell. You will partner with Integrated project team to develop ... cost and schedule baselines. You will prepare and publish metrics and reports. You will analyze variances and review...work and terms & conditions + Prepare and publish metrics and reports + Evaluate variances (planned cost vs… more