- Providence (TX)
- …trending analysis reporting from platform analytics, compare as to organizational metrics , and propose opportunity solutions and success replication. Propose monthly ... to claims leaders for both indicated opportunity areas relative to organizational metrics and KPIs, compliance, best practices as well as broader application… more
- Meta (Austin, TX)
- …develop roadmaps, and guide the team through key milestones 8. Define and analyze metrics that inform the success of products. Identify and track key performance ... metrics . Drive decision-making through user insights, quantitative analysis and AB testing 9. Maximize efficiency in a constantly evolving environment where the… more
- ICF (San Antonio, TX)
- …Skills: + Experience and familiarity with call center operations, including metrics that drive performance. + Experience with large-scale project implementation, ... activities simultaneously in a fast-paced, changing environment. + Proficient in call center metrics and how they drive performance. + Solid team builder and team… more
- Amazon (Dallas, TX)
- …fulfillment network. You will develop and implement standard operating procedures, performance metrics , and feedback mechanisms to enable the MSP CX team to ... Experience creating and implementing scalable standard operating procedures, performance metrics , and feedback mechanisms - Experience managing new hardware… more
- Chewy (Richardson, TX)
- …of service level, coaching, budget (overtime, handle time, etc.) and other key metrics + Utilize data to guide floor leadership in identifying behaviors leading to ... performance gaps. Develop action plans to address behaviors and improve metrics . + Ensure Attendance and Adherence expectations are met and ensure compliance with… more
- Cengage Group (Houston, TX)
- …each product initiative is tied to business and customer success metrics . + Cross-Functional Collaboration: Partner closely with engineering, design, marketing, and ... to continuously improve products post-launch. + Data-Driven Leadership: Define clear metrics to measure product and team success. Continuously evaluate product… more
- Cardinal Health (Austin, TX)
- …for use by the business. Governance defines and implements policies, standards and metrics that ensure the effective and efficient use of trusted data and ... of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics , or models + Works on or may lead complex projects of large scope… more
- Target (Houston, TX)
- …and one of the most essential functions within supply chain. We are metrics masters, data geeks, testers, triers, course-correctors and askers of the all-important ... levels of the organization. You will own accuracy and timeliness of performance metrics within your shift and will develop and communicate shift hand-offs to ensure… more
- WM (Houston, TX)
- …of learning (eg, leadership development vs. compliance training) and defining success metrics for each level of evaluation (eg, knowledge retention, behavior change, ... quantitative and qualitative data from surveys, assessments, and performance metrics . * Collaborate with instructional designers, subject matter experts, and… more
- Intermountain Health (Austin, TX)
- …Intermountain Health's metric tracking strategy. This includes implementing a metrics framework and supporting ongoing operational effectiveness across partnerships. ... Intermountain Health + Manages performance of external entities by monitoring metrics , resolving issues contributing to performance level concerns, and reporting… more