- Amazon (Arlington, VA)
- …years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end ... to end delivery, and communicating results to senior leadership - Bachelor's degree in Occupational Safety, Fire Protection, Facilities Management, or related field - 5+ years of experience in fire/life safety, compliance, operations management, or a related… more
- Amazon (Fredericksburg, VA)
- …amendments and revisions, formulate audit strategies, and define quality and operational metrics to effectively measure performance and success. - Audit and inspect ... Data Center & Edge sites to ensure standards are being followed, generate punch lists, report and generate remediation plans, action and close all customer complaints and defects, provide recommendations based on product and vendor performance, continuously… more
- Capital One (Mclean, VA)
- …PI Planning + Collaborate with the GWS Analytics team to track SOC metrics (alarms, calls, emails) to identify trends for excellent service and opportunities + ... Participate on cross-functional project teams and provide input for process improvement initiatives + Independently gather data and information, using analytics and reporting to inform senior leadership + Tracking and resolving process breakdowns +… more
- Securitas Security Services USA, Inc. (Norfolk, VA)
- …reporting devices to maintain accurate records of incidents, patrols, and service metrics . + Ensure proper documentation, post order requirements are up to date ... + Ensure all staff are compliant with Securitas and State compliance requirements + Ensure adherence to Clery Act requirements and other applicable regulations. + Community Engagement + Foster positive relationships with students, faculty, and staff. + Support… more
- Global Resource Solutions (Arlington, VA)
- …of automated system security and system operations/performance functions and metrics + Perform security assessments of servers/network devices/security appliances + ... Develop improvements to security assessments with regard to accuracy and efficiency + Integrate ancillary monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and… more
- Fannie Mae (Reston, VA)
- …guidelines, and standard operating procedures. * Monitor performance and capacity metrics for technology solutions and lead the team in addressing identified ... issues. * Developing a product-mindset, including producing and executing on a product roadmap and developing a customer-centric approach to the product. This will include close work with our customers as well as understanding the market trends for the product… more
- Zurich NA (Richmond, VA)
- …technology trends * Provide input to the monthly Guidewire production support metrics report * Coordinate planning and facilitation of requested ad hoc training ... Basic Qualifications: + Bachelors Degree and 4 or more years of experience in the Insurance or Operations areaOR + High School Diploma or Equivalent and 6 or more years of experience in the Insurance or Operations areaAND + Project management experience… more
- Ensono (Richmond, VA)
- …closing deals. + **Performance Tracking:** Monitor and report on key performance metrics related to lead generation and client acquisition. Provide feedback and ... recommendations for continuous improvement. **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field. + Minimum of 8+ years of experience in sales, business development or sales support, preferably within the managed services or IT… more
- Nightwing (Sterling, VA)
- …data collection, mitigation strategies to move towards IaaS, and development of metrics to drive IT improvements. + Works with Platform/Operations teams to compose ... technical documents including Design, Deployment, System specifications and IaC baselines, updates, user's manuals, training materials, installation guides, proposals, and reports. Required Skills: + Strong understanding of cloud computing concepts and… more
- Amazon (Arlington, VA)
- …operating against and improving standard operating procedures and meeting relevant customer metrics . These include but are not limited to project intake resolution ... and customer query SLAs, continuous new hire compliance defect reduction and an improved employee experience. Key job responsibilities * Act as a subject matter expert for candidates, employees and business partners in the USA and respond to customer queries… more