- Acosta Group (Hampton, VA)
- …skill development areas. + Monitor and evaluate training effectiveness through metrics , observations, and feedback. + Update training materials based on product ... changes, guidelines, and industry trends. + Support new product launches and store resets with timely training sessions and resources. + Serve as a subject matter expert on merchandising best practices, trends, and competitor activities. + Foster a positive… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …procedures, and workflows. o Monitor and analyze help desk performance metrics , identifying areas for improvement. o Manage ticket assignments, escalations, and ... resolution processes. o Maintain and update onboarding documentation and processes for new hires. * Communication and Collaboration: o Communicate effectively with team members, users, and other IT teams. o Provide clear and concise technical explanations to… more
- Navy Federal Credit Union (Vienna, VA)
- …identify and mitigate operational risks + Contribute to the development of risk metrics , dashboards, and reporting tools + Engage with other Summer Associates and ... team members to share insights and learnings Qualifications + Basic understanding of business and operating environment Knowledge and understanding of risk-based auditing techniques and methodologies + Knowledge of applicable federal and state regulations,… more
- Truist (Richmond, VA)
- …custom instrumentation, collector configuration, and pipeline design for traces, metrics , and logs. 11. Strong background in distributed systems, cloud-native ... architectures, and K8s, with the ability to identify observability gaps across service meshes, APIs, and event-driven platforms. **OTHER JOB REQUIREMENTS / WORKING CONDITIONS** **Sitting** Frequently (25% - 50% of the time) **Lifting** Up to 25 lbs. **Visual /… more
- Navy Federal Credit Union (Winchester, VA)
- …ServiceNow documentation support + Analyze ServiceNow reports, aggregate and collect data metrics + Maintain ticket and workflow status + Implement improvements in ... ServiceNow dashboard reporting + Identify opportunities for process efficiency or automation integration + Assist and collaborate with various levels of staff to accomplish tasks/assignments + Perform research and analysis; may include quantitative and/or… more
- KBR (Fairfax, VA)
- …and government relations strategy consistent with KBR's established goals and metrics + Produce strategic products and materials for leadership and business ... units to galvanize KBR efforts and unveil growth opportunities. + In collaboration with the Senior Director of Government Relations, assist in the management of KBR's Political Action Committee to include administration and compliance requirements. Attend PAC… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …and procedures. * Process Improvement: o Analyzing help desk performance metrics and identifying areas for improvement. o Developing and implementing strategies ... to enhance service quality and efficiency. o Maintaining and updating knowledge base articles and documentation. * Technical Support: o Serving as an escalation point for complex or critical technical issues. o Troubleshooting and resolving technical problems… more
- Western Digital (Richmond, VA)
- …Monitoring and Evaluation:** Mature and digitalize risk / compliance performance metrics and key performance indicators (KPIs) to measure performance against ... contractual obligations, service level agreements, risk resiliency, and compliance requirements. Conduct vendor performance reviews, identify areas for improvement, and implement any corrective actions necessary. **Qualifications** **Required:** * Bachelor's… more
- M. C. Dean (Chantilly, VA)
- …certifications, and compliance documentation. + Prepare, track, and maintain reports and metrics for program support. + Complete and track program deliverables to ... ensure timely execution. + Ensure compliance with all organizational policies and procedures. + Collaborate with management and engineering personnel to support program goals. + Develop and maintain strong working relationships with internal and external… more
- Bon Secours Mercy Health (Winchester, VA)
- …customer experience by addressing customer feedback, monitoring patient satisfaction metrics , and implementing solutions for improvements. + Ensures staff compliance ... with company policies and procedures and state and federal rules and regulations. + Maintains proper inventory process and ordering to ensure adequate stock of supplies. + Participates in meetings for regular touch base and for special project as needed. +… more