• VP, End-to-End Service and Operational Insights

    USAA (Chesapeake, VA)
    …and member needs. Provides leadership in establishing and delivering key metrics and operational insights to enhance member experiences. Collaborates across the ... insights highlighting delivery gaps, friction points, and key quality assurance metrics to improve service performance. + Monitors and analyzes quantitative and… more
    USAA (10/10/25)
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  • Senior Customer Success Manager

    Wilson Language Training (Richmond, VA)
    …by renewal rates, expansion revenue, customer satisfaction, and product adoption metrics . This is a highly collaborative role both internally and externally, ... a deep understanding of each customer-s organizational goals, key success metrics , challenges, and strategic initiatives to proactively deliver value, guide their… more
    Wilson Language Training (10/10/25)
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  • Global Alliance Manager

    Siemens (Chantilly, VA)
    …globally, focusing on co-created digitalization and IT/OT offerings. + Establish metrics and KPIs to track partnership success, ensuring accountability and ... markets. **Alliance Governance & Performance Tracking** + Define and manage critical metrics for alliance success. + Track and report on revenue contribution, joint… more
    Siemens (10/10/25)
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  • Customer Service Quality Policy Analyst I

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …new resources. Implements quality monitoring process, solicits client feedback, reviews metrics , and discovers opportunities for process and quality improvement. + ... approves, and delivers quality-related training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Sales Operation Manager - Workspace For Government

    Cisco (Mclean, VA)
    …**Monthly Reporting** : Prepare and present performance insights, focusing on key metrics and KPIs. + **Stakeholder Collaboration** : Build strong relationships with ... workflows. + **Project Management** : Oversee and report on performance metrics , ensuring alignment with key initiatives and business objectives. + **Communication… more
    Cisco (10/10/25)
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  • Senior Associate, Cyber Product Owner (Cloud…

    Capital One (Mclean, VA)
    …and innovation with data-driven insights + Proactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not ... dealing with ambiguity. + You understand and track key metrics on security, resilience and performance for your product...your product (s) and understand levers that drive these metrics + You have strong consulting and analytical skills… more
    Capital One (10/10/25)
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  • Shipping Superintendent - $10,000 Sign On Bonus

    Perdue Farms, Inc. (Accomac, VA)
    …+ Ensure accurate reporting records are maintained, including output, quality metrics , and team performance/attendance. + Analyze production data and KPIs to ... teams, other departments such as engineering, quality assurance and supply chain. ** Metrics of Success** + Achievement of production and quality KPIs across… more
    Perdue Farms, Inc. (10/10/25)
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  • Distribution Center Operations Senior Manager

    CVS Health (Fredericksburg, VA)
    …resolve concerns. + Achieve all DC productivity, key performance and quality metrics , partnering closely with all supply chain teams/support partners to drive ... to develop a continuous improvement mindset with all operational processes and metrics while also looking for opportunities to enhance employee experience metrics… more
    CVS Health (10/10/25)
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  • Scrum Master

    Insight Global (Midlothian, VA)
    …and solutions. * Track and report team velocity and other project metrics . * Support changes and promote continuous improvement that helps increase productivity ... with the Project Manager to ensure alignment to project metrics to identify areas for improvement and make necessary...track. * Track progress of team performance utilizing appropriate metrics and foster adoption of a high-performing Agile culture… more
    Insight Global (10/09/25)
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  • Content Marketing Manager

    CORT (Chantilly, VA)
    …Manager will be mapping content to business objectives, analyzing performance metrics , and will contribute directly to business growth. **Salary** **:** ... agencies, and external stakeholders to produce and distribute content. Content Engagement Metrics :** Track page views, time spent on page, bounce rate, social… more
    CORT (10/09/25)
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