- Amazon (Seattle, WA)
- …collaboration with other scientists and engineers. - Analyze data and define metrics to identify actionable insights and measure improvements in customer experience. ... - Communicate results and insights to both technical and non-technical audiences through written reports, presentations, and internal/external publications. - Collaborate with product management and engineering teams to integrate and optimize models in… more
- Highmark Health (Olympia, WA)
- …to include process documentation or change, collection and analysis of related metrics , problem solving, and reduction in cycle time **Preferred** + Master's degree ... in Health Administration, Business Administration, Industrial Engineering or IT Development **EXPERIENCE** **Required** + 5-10 years of related, progressive experience + 5 - 7 years managing small to medium projects across multi-functional teams **Preferred**… more
- Amazon (Redmond, WA)
- …years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end ... to end delivery, and communicating results to senior leadership - Strong knowledge of Lean, Six Sigma, or other process improvement methodologies Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in… more
- SpaceX (Redmond, WA)
- …to streamline processes and improve service delivery. + Analyze customer support metrics and prepare reports on team performance, customer satisfaction, and service ... levels. + Use data to root cause, identify trends and develop action plans to address them. + Actively listen and incorporate the voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and… more
- Amazon (Bellevue, WA)
- …implement solutions for customer, cost savings in process workflow and performance metrics . Supports global projects and opportunities across the Returns org that ... are business critical. * Supports from medium to large complex, cross-functional strategic projects and opportunities. * Prioritizes projects and feature sets; evaluates and sets stakeholders expectations for WW marketplaces. * Support and deliver… more
- Humana (Olympia, WA)
- …lean methodologies to test, learn, and scale efficiently + Define success metrics for all lifecycle phases including adoption, satisfaction, and utilization + Serve ... as a leader on the team by mentoring junior product managers and contributing to broader strategy and culture **Use your skills to make an impact** **Role Essentials** + Bachelor's degree + 7 or more years of product management and/or clinical solutions… more
- Celestica (Seattle, WA)
- …and collaboratively in a fast-paced environment. + Familiarity with data quality metrics and monitoring. **Physical Demands** + Duties of this position are performed ... in a normal office environment + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data + Repetitive manual movements are frequently required (eg data entry, using a… more
- Evolent (Olympia, WA)
- …+ Use available data to determine whether implemented initiatives achieve metrics of success, working cross-functionally to refine approach as needed + ... Develop and maintain project management processes, tools, and templates for oncology performance initiatives + Ensure strict compliance with federal and state regulations and company policies, procedures, and processes **Qualifications - Required and… more
- Cardinal Health (Olympia, WA)
- …and distributed tracing concepts + Experience driving performance improvements using SLO metrics and load testing tools + Familiarity with API management tools (eg ... Azure API Management, Apigee) + Knowledge of healthcare platform constraints or compliance frameworks preferred **Anticipated salary range:** $79,700 - $119,490 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs… more
- PeaceHealth (Vancouver, WA)
- …addressed and responsibilities outlined for all parties involved. Reports department metrics related to contracting. + Responsible for maintenance of contract files ... and continuous improvement of the contract renewal cycle. Collaborates with Supply Chain Data Analyst to validate data, ensure adherence to policies and utilization of contract management tools. + Proactively looks for new opportunities to improve the… more