- Evolent (Olympia, WA)
- …and effectiveness in handling prior authorization requests. + Analyze call metrics and other performance indicators to identify trends, areas for improvement, ... goals. + Prepare and present regular reports on team performance, service metrics , and operational issues to senior management, providing insights that support our… more
- Amazon (Redmond, WA)
- …and cloud networks - Develop and document standards for network monitoring metrics , trouble ticket handling, performance dashboards, and incident response - Mentor ... mitigate network impacts. - Experience in developing complex network dashboard based on multi- metrics showing network health and faults. - 4+ years of layer-2 and… more
- Amazon (Bellevue, WA)
- …Engineer. You will contribute to defining and building inventory placement success metrics , and finding ways to reduce distance to customers by placing the ... levels within the company: Design and own the right set of metrics measuring inventory placement performance. Recommend improvements to the placement strategy using… more
- Amazon (Bellevue, WA)
- …protocols. * teach and facilitate training to operations and support teams. * analyse metrics and behaviours to draw key business insights. * close the feedback loop ... standardization - Experience defining program requirements and using data and metrics to determine improvements - Bachelor's degree in ergonomics, industrial… more
- BlackRock (Seattle, WA)
- …internal teams. + Host service KPI meetings and oversee holistic service metrics , proactively monitoring inquiry health. + Adapt internal best practices to improve ... aspects of service as identified in KPI metrics . + Identify workflow gaps and areas for synergy across client base and work with partner teams to implement solutions… more
- Amazon (Seattle, WA)
- …like AWS Legal, AWS Security, and executive leadership as required * Metrics , projections and inspections: Implement success metrics , reporting, and processes ... that measure program outcomes and effectiveness A day in the life As Sr. Manager, Security Engineering leading our GRIPP team, you will often find yourself: * Owning and driving large-scale programs and campaigns for awareness of policy or adoption of new… more
- Amazon (Bellevue, WA)
- …3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel at an intermediate level (eg, pivot ... formulas, data cleansing, array formulas, etc.) - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with… more
- Amazon (Seattle, WA)
- …to improve tracking, attribution, and overall data access to analyze key metrics , including ROI. Establish automated reporting and optimization processes. * Manage ... years of professional non-internship marketing experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data… more
- Amazon (Bellevue, WA)
- …Ability to deep dive and do root-cause analysis using data, and create metrics -driven, actionable, and sustainable solutions for the future - Monitor key performance ... years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end… more
- Amazon (Seattle, WA)
- …effective adoption and utilization of AI-powered tools. * Performance Monitoring: Establish metrics and dashboards to monitor the performance and impact of AI agents ... on productivity metrics . About the team We are leveraging the power of the cloud to enable customers to experience the rich and immersive world of gaming on all of… more