- Lumen (Olympia, WA)
- …architectural direction. Establish the current and future use of the practice, metrics , and methodologies to determine current and future solutions. Explore and ... evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Proactively learn and integrate emerging technologies, tools, and methodologies to keep the team and products at the forefront… more
- Zurich NA (Seattle, WA)
- …technical excellence and business relevance + Manage team and performance by metrics + Collaborate with sales, marketing, and product teams to position offerings ... and support go-to-market initiatives + Collaborate with marketing on the development of thought leadership and publications + Represent the firm at industry events, conferences, and thought leadership forums + Mentor and develop team members, fostering a… more
- Amazon (Seattle, WA)
- …and present root-cause analysis, and manage resolution. Design and implement metrics to measure impact, effectiveness, appropriateness, and utility of programs. ... Measure and report on the effectiveness of enablement investments through dashboards and recurring reporting mechanisms. Efficiently manage project timelines, deliver comprehensive training and status reports, and implement processes to streamline project… more
- Highmark Health (Olympia, WA)
- …patient complaints. Also, monitoring and managing key financial and revenue cycle metrics including volumes, staff hours and allocation, expenses, and revenue. (10%) ... + Ensures compliance with all regulatory requirements including on-going education as required and manages APP CME education and approval process. (10%) + Implements on-going education as required and/or appropriate and manages the APP CME education and… more
- Microsoft Corporation (Redmond, WA)
- …observability practices for agent behavior, including logging, tracing, and performance metrics . + **Human-AI Interaction & UX Alignment** + Partner with UX ... designers and product teams to ensure AI agent interactions are intuitive, transparent, and aligned with user expectations. + Contribute to the design of feedback loops that allow users to correct or guide agent behavior, improving learning and trust over… more
- Amazon (Bellevue, WA)
- …efficiency, develop new bridging workflow tools and establish new key performance metrics where appropriate. The ideal candidate will not only raise the bar ... on Data engineering skills but demonstrates a strong curiosity to understand the business end-to-end and be comfortable working with ambiguity. The candidate will also have an eye for detail, be proficient/advanced in SQL/DWH/Python and invent for solving data… more
- Carnival Cruise Line (Seattle, WA)
- …independently as a work at home agent, meeting sales and performance metrics , and adherence and availability requirements. + Adhere to department Quality Assurance ... guidelines for customer contacts and utilizes feedback to improve performance and customer experience. + Special projects as directed by the Supervisor or Manager of Contact Center Sales. **Please Note: The working hours for this role will be 8:30 AM - 5 PM… more
- Microsoft Corporation (Redmond, WA)
- …(ADO). + Translate business needs into clear, actionable requirements and success metrics (OKRs, KPIs), ensuring alignment with FD&E's strategic goals. AI & ... Data-Driven Innovation: + Partner with engineering teams to integrate AI capabilities (eg, generative AI, cognitive services, ML models) into data platforms, analytics tools, and applications. + Champion and use telemetry, usage analytics, and customer… more
- Travelers Insurance Company (Olympia, WA)
- …insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics . + Receive and implement constructive feedback in the form of ... professional coaching. + Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer in both Spanish and English. + This role is not responsible for cold calls or lead generation. + Successfully… more
- Molina Healthcare (Bellevue, WA)
- …with exceptional attention to detail and knowledge of digital marketing metrics and ROI analysis. **Highly Qualified Candidates Will Have the Following ... Experience-** Digital Tag Manager Programs Salesforce Marketing Cloud Google or Adobe analytics (or similar) Google AdWords, Tag Manager systems, (Adobe or Google) CMS (content management system) Google Ads SEO, SEM, CRM **Job Duties** + Be the subject matter… more