- DoorDash (San Francisco, CA)
- …support experiences. About the Role: We are seeking a dynamic Senior Business Analyst II to join our Forecasting and Network Operations Excellence team. This role ... pipeline and collaborate with Data and Software Engineers + Can design new metrics and collaborate with Data Scientists + Can lead projects independently and… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …new resources. Implements quality monitoring process, solicits client feedback, reviews metrics , and discovers opportunities for process and quality improvement. + ... approves, and delivers quality-related training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to… more
- Coinbase (Sacramento, CA)
- …will also identify opportunities to improve procedural updates, create and present metrics , train new analysts, and work on providing insights through established ... insights, and recommendations persuasively to inspire positive change via weekly metrics /dashboards * Provide feedback on drafted procedures regarding areas of… more
- Zoom (San Jose, CA)
- …how the organization measures and improves operational performance. By creating business metrics and scorecards, you'll empower service teams and leadership with the ... with service teams to define dashboards that highlight key service health metrics . + Building and iterate spreadsheet models that reflect real-world service… more
- SanDisk (Milpitas, CA)
- …+ Create business forecasts based on supply situation, sales inputs, financials metrics , new product introduction and other considerations + Work closely with ... team to track business risk, shipment linearity, fill rate and other operational metrics + Collaborate with sales team and product team on competitive analysis,… more
- General Atomics (Poway, CA)
- …interactive dashboards and reports using Power BI to visualize key performance metrics and operational trends. + Analyze large and complex datasets to identify ... times, and distribution efficiency for perishable goods. + Track and report on key metrics such as product age, turnaround time, and waste rates to support inventory… more
- Newegg Inc. (Diamond Bar, CA)
- …data visualization tools for leadership and stakeholders. + Analyze operational metrics including KPIs, SLA adherence, agent performance, and customer satisfaction ... for customer service initiatives with strong emphasis on data tracking, metrics definition, and performance reporting. Requirements Education & Experience: +… more
- CVS Health (Sacramento, CA)
- …professionalism on all interactions. Examines sales, account management, and business retention metrics for products and services in support of profitable growth and ... targets. + Conducts routine business reviews with clients, discussing performance metrics , identifying areas for improvement, and making recommendations to optimize… more
- Highmark Health (Sacramento, CA)
- …build analyses/trending/forecasting reports using Excel or other technology. Publish metrics dashboards and executive presentations. Identify, analyze, and interpret ... information and reporting by identifying issues and fluctuations with core metrics /KPIs, facilitates changes, research questions, participate and/or lead process and… more
- Cardinal Health (Sacramento, CA)
- …details about recovery plans + Tracks, analyzes, and reports on relevant data and metrics as needed or requested + Works with business leadership to define, develop, ... implement, and continually improve business processes and technology that are necessary + Assists with other tasks or projects as assigned **_Schedule_** + Remote, work from home + M-F 3:30 pm-12:00 am EST **_Qualifications_** + Bachelor's degree in related… more
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