• Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …OneSource operations to meet minimum standards in the SLAs and Performance Metrics . In this role they will monitor customer interactions and review/analyze customer ... regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with… more
    ASM Research, An Accenture Federal Services Company (02/13/25)
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  • Customer Support Analyst

    TEKsystems (Rochester, NY)
    …by customers. -Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service. -Engages with customers to assess ... needs and makes sales recommendations for products or services that may better suit identified customer needs. -Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other… more
    TEKsystems (05/10/25)
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  • Associate Pharmacy Analyst

    Highmark Health (Albany, NY)
    …on priority issues. General knowledge of key performance indicators (KPIs) and metrics . + Analyze data processes, business processes, and interfaces to support ... multiple areas which will include program (and/or vendor) oversight, using appropriate measurement processes and potential audits. Gather and analyze information, designs and test solutions to problems and formulates plans. Make decisions that refine and… more
    Highmark Health (05/10/25)
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  • Analyst /Associate - CIB Credit, TD…

    TD Bank (New York, NY)
    …**In this capacity you will:** + Research and analyze clients' financial metrics , industry and market data; + Construct detailed models that help establish ... suitable capital structures, financial covenants, and sensitivity to key variables; + Compile data through due diligence and prepare comprehensive reviews that analyze transactions and client risks; + Analyze deal structures; + Assist with deal negotiations… more
    TD Bank (05/08/25)
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  • Data Quality Analyst (RN Required) - Home…

    Guthrie (Vestal, NY)
    …and system improvement. Develops quality, safety, reliability and customer satisfaction metrics and analytics. + Collaborates on metric development, reporting system ... design and design and delivery of routine and ad hoc reports. + Develops approaches to presenting information including presentations and communications. Supports advance project management, improvement initiatives and tactical decisions/plans. + Benchmarks… more
    Guthrie (05/08/25)
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  • Senior Financial Analyst - NBCU Local

    NBC Universal (New York, NY)
    …changes + Responsible for preparing and evaluating key operational and financial metrics + Develop, design and evaluate models for business process improvements to ... be shared with senior and operational management + Assist in development of presentations to executive management + Manage ad hoc projects and report requests + Bachelor's Degree in accounting or finance, or equivalent work experience + 3+ years of work… more
    NBC Universal (05/07/25)
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  • AVP, Business Risk and Control Sr. Analyst

    Citigroup (Getzville, NY)
    …and Compliance risks, reviewing global monitoring results and preparation of management metrics and presentations. + Support the In-Business Risk & Control and ... Business Management teams to maintain and enhance the control environment and the continuous development of the RCSA content. + Support the mapping and tracking of Operational Risk events and issues impacting the RCSA program. + Support the RCSA's Continuous… more
    Citigroup (05/07/25)
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  • Risk Reporting Intermediate Analyst

    Citigroup (Getzville, NY)
    …and senior management. + Synthesize and communicate complex risk exposures and metrics . + Analyze, implement, and automate underlying data, data flows, and data ... controls to enhance processes and efficiency. + Work with risk managers, businesses, modelers, and tech to design and build analytical applications. **Qualifications:** + Undergraduate or master's degree in finance, business, economics, engineering, sciences,… more
    Citigroup (05/06/25)
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  • Analyst , Global Markets Risk and Controls…

    MUFG (New York, NY)
    …as required. + Assist in the creation, analysis and reporting of risk metrics and monitoring results to senior management. + Recordkeeping: + Support compliance with ... CFTC Swap Dealer recordkeeping requirements by conducting reviews of archived records to ensure they are searchable and retrievable by counterparty. + Ensure effectiveness and ongoing integrity of Global Markets recordkeeping environment by conducting daily… more
    MUFG (05/06/25)
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  • Liquidity Methodology Analyst

    SMBC (New York, NY)
    …members of the team in the methodology development for ILST and RRP metrics from start to finish, supporting scenario design creation, risk assessment, development ... of quantitative and/or qualitative methodologies, implementation into aggregation framework, and governance + Deep dive into SMBC data architecture and collaborate with technology teams to buildout daily capabilities as it pertains to assigned product set and… more
    SMBC (05/05/25)
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